TCEQ - Administrative Assistant V

About the Role

Join TCEQ Compliance and Enforcement in the Houston regional office to support environmental compliance and enforcement efforts. This posting includes two distinct Administrative Assistant V positions with specialized responsibilities.

Responsibilities

• Administrative Assistant V Position 1:
  • Compile information, proofread data, prepare correspondence, and handle mailouts.
  • Copy and distribute reports, and code reports for central records.
  • Assist in developing Standard Operating Procedures (SOPs) and guidelines.
  • Answer telephones, distribute calls/messages, greet visitors, and direct them to appropriate staff.
  • Receive and route incoming packages, mail, faxes, and electronic documents.
  • Develop and maintain databases for tracking information, produce spreadsheets, and manage filing systems.
  • Implement efficiencies in tracking mechanisms.
  • Work with the Records Administrator to ensure compliance with agency records management policies (retention, storage, access, destruction).
  • Communicate new procedures and coding to staff.
  • Compile and review reference data for staff and public/private entities.
  • Support general office activities (travel, procurements) and coordinate administrative tasks with regional staff.
  • Assist in training new administrative staff.
  • Interpret administrative rules, regulations, policies, and procedures for program areas and communicate with agency staff, management, and the public.
• Administrative Assistant V Position 2:
  • Respond to Public Information Requests (PIRs) for Air, Water, and Waste regulatory programs, ensuring compliance with the Texas Public Information Act.
  • Interpret requests, query databases for responsive information, and coordinate fulfillment with the Central File Room, Copy Center, and Program Area contacts.
  • Track progress of assigned PIRs and resolve issues.
  • Maintain and coordinate the regional records system (coding, retention, storage, access, destruction).
  • Monitor records management activities to ensure conformance to agency standards and program requirements.
  • Initiate corrections for nonconformities and serve as the point of contact for records management requirements.
  • Assist in developing work standards and train staff on records management, responsive information analysis, and the PIR process.
  • Conduct audits and recommend process improvements.
  • Provide administrative support: retrieve/process mail, customer reception, answer phone calls, and handle cash processing for the region.
  • Develop, coordinate, and maintain databases, record-keeping, and filing systems using cloud tools.
  • Create written Standard Operating Procedures for administrative functions.

Requirements

• Graduation from a standard senior high school or equivalent plus five years of full-time administrative support experience in an office setting.
• OR two years of experience as an Administrative Assistant IV at TCEQ.
• College credit substitution: Fifteen semester hours from an accredited institution may substitute for each six months of required experience (maximum substitution: four years).
• If using college credit to qualify, submit an official transcript or foreign credential evaluation in CAPPS.

Key Qualifications

• Customer service experience in an office setting (e.g., greeting customers, answering/screening/routing calls).
• Experience preparing/proofreading correspondence, forms, brochures, manuals, or charts.
• Primary responsibility for overseeing a records management system in a large or complex organization.
• Experience responding to Public Information Requests (PIRs) or Open Records Requests.

Schedule

Standard business hours: Monday–Friday, 8:00 a.m. – 5:00 p.m. Individual and workgroup schedules determined by the TCEQ Houston Region Office.

Benefits

• Optional 401(k) and 457 retirement plans.
• Insurance: Health, Vision, Dental, and optional FSA.
• Paid time off for national and state-observed holidays.
• Professional development opportunities.
• Longevity pay based on years of state service.
• Wellness Program and activities.
• Onsite Nurse Practitioner at headquarters.
• Work-life balance initiatives.

Condition of employment: TCEQ will conduct a criminal history records search and driving history check (if applicable). Accommodations available for the employment process under ADA; contact HRSS at (512) 239-0102 for assistance.