TBC Sr. Account Manager, Local Tire Sales Channel
For more than 70 years, TBC Corporation has been a leader in the mobility industry and one of North America’s largest marketers and distributors of automotive replacement tires through wholesale operations. Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires® brand. TBC is headquartered in Palm Beach Gardens, Florida, with $5 billion in revenue and more than 3,000 employees in the U.S. and Mexico.
About the role
This role focuses on actively engaging and growing current and prospective customers in an assigned market, ensuring penetration across all channels. You will drive Associate Dealer enrollments and engagements with Independent Tire Dealers, unlock NTW’s growth potential in the Fleet Channel, and work cross-functionally with Supply Chain Operations, Sales Operations, Finance, and other business areas to develop strong customer and supplier relationships.
Responsibilities
- Drive Associate Dealer enrollments and engagements with Independent Tire Dealers.
- Unlock NTW’s growth potential in the Fleet Channel through new account acquisition and maintenance of existing fleet accounts.
- Work cross-functionally with Supply Chain Operations, Sales Operations, Finance, and other business areas.
- Develop strong relationships with customers and supplier partners.
- Participate in the deployment of marketing and promotional programs.
- Convert or transition leads into profitable sales.
- Facilitate and communicate NTW-specific promotions and programs.
- Educate dealers regarding Fleet requirements, account growth, and sales.
- Facilitate dealer training opportunities and deliver strong presentation skills.
- Develop customized business plans to present to customers to assist them in growing their business.
- Use Salesforce.com to increase interaction with customers, track opportunities, and unlock growth.
- Hold monthly and quarterly business reviews with customers to demonstrate growth opportunities and articulate how NTW can support them.
- Meet and exceed established sales metrics and targets.
- Perform other duties as assigned.
Requirements
- Proficient in Microsoft Office, especially Excel and PowerPoint.
- Proven sales experience with automotive, tire, or other transferrable sales skills.
- Demonstrated business and financial acumen across the organization.
- Professional appearance and strong virtual/in-person communication skills.
- Self-motivated and self-directed with a strong results orientation.
- Valid driver’s license and MOTUS-compliant vehicle.
- Ability to work autonomously with limited supervision.
- Self-starter; can work independently with little to no daily/weekly guidance.
- B.A. or B.S. in Business, Sales, or Marketing preferred; 3+ years of related business experience in lieu of a Bachelor’s degree.
- Bilingual in Spanish/English is a plus.
Benefits
- Market competitive compensation.
- 401(k) and Roth with company match; immediate 100% vesting.
- Comprehensive benefits including medical, dental, and vision.
- Company-paid short-term disability and employer-subsidized long-term disability.
- Company-paid life insurance.
- Discounted tire purchasing.
- Tuition reimbursement.
- Employee assistance program.
- Generous paid vacation and paid time off.
- Customizable voluntary benefits.
Skills
- Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
- Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Cultivates Innovation: Creating new and better ways for the organization to be successful.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
- Develops Talent: Developing people to meet both their career goals and the organization’s goals.
- Ensures Accountability: Holding self and others accountable to meet commitments.
- Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Change Management: Effective sponsorship, change agent, and influencing skills; adaptive, agile, flexible, and open-minded.
- Proven ability to build cross-functional commitment, lead, simplify, and scale complex dynamic organizations through transformational change.