Tax Technology Transformation Leader

Strategy and Prioritization

Collaborate with Tax leadership and Business Transformation Leadership to identify, assess and prioritize opportunities for process and technology improvement across the Tax practice.
Develop and maintain a transformation roadmap for the Tax service line, ensuring alignment with the Firm's broader technology and operational strategy.
Track and communicate progress against transformation objectives using clearly defined KPIs and performance measures, reporting results to Tax and Firm leadership.
Evaluate emerging technologies — including AI, automation and data platforms — and assess their applicability to tax compliance, planning and advisory workflows.

Process Improvement and Automation

Identify broken, inefficient or duplicative processes within the Tax practice and lead efforts to redesign, standardize and automate them.
Lead and participate in business process analysis sessions with tax professionals and subject matter advisors, translating findings into actionable improvement recommendations.
Drive adoption of new technology platforms and workflows, removing barriers to change and building enthusiasm among tax professionals at all levels.
Identify work that can be effectively leveraged through the Firm's India team and coordinate transitions to support capacity and efficiency goals.
Manage and prioritize a backlog of improvement initiatives based on business impact, resource availability and leadership input.

Technology Enablement

Serve as the Tax practice's internal advocate and point of coordination for tax technology platforms, including compliance tools, provision software, workflow automation and data management systems.
Collaborate with the Firm's IT and data teams to support platform implementations, integrations and enhancements that serve Tax professionals.
Translate business requirements and process documentation into user stories and functional specifications that guide technology solution design.
Establish and maintain governance frameworks to support consistent and effective use of technology tools across the Tax practice.

Change Management and Communication

Identify and develop transformation ambassadors within the Tax service line who can champion change initiatives within their teams.
Support Tax leadership in developing targeted communications and messaging that advance transformation objectives and keep stakeholders informed and engaged.
Drive integration of acquired practices into the Firm's "one firm" approach to processes, tools and ways of working.
Use strong interpersonal and facilitation skills to build credibility, earn trust and influence adoption at all levels of the organization.