Tax Resolution Analyst (Payroll Adjustments)

About the role

The Tax Resolution Analyst (Payroll Adjustments) is responsible for analyzing, reconciling, and correcting complex payroll tax discrepancies and multi-jurisdictional filings. This role focuses on processing payroll adjustments (W-2c, 941-X, state/local amended returns) and executing root-cause corrections to ensure federal, state, and local compliance for client payrolls.

Responsibilities

• Recalculate historical taxable wages, tax withholdings, deductions, and employer contributions to ensure proper compliance and accurate adjustment calculations.
• Prepare and process complex payroll adjustments and tax corrections in preparation for submitting amended returns (e.g., Form 941-X, W-2c, state/local amended forms).
• Reconcile gross-to-net payroll data against quarterly and annual tax filings to pinpoint discrepancies.
• Perform root-cause analysis on tax errors to prevent recurring agency notices and compliance issues.
• Maintain detailed documentation and audit trails for all payroll registers and tax correspondence.
• Identify systemic payroll software configuration issues, setup errors, or wage calculations leading to tax discrepancies, and partner with internal technical teams to fix them.
• Partner with internal client success and payroll operations teams to communicate tax impact, collection adjustments, and corrective timelines clearly.
• Stay current on changing federal, state, and local payroll tax legislation affecting amendments and filing guidelines.
• Perform other related duties as assigned.

Requirements

• 3–5 years of dedicated experience in payroll tax, payroll auditing, or payroll tax resolution, with demonstrated expertise in multi-state tax adjustments or amendments.
• Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent experience.
• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) preferred.

Qualifications

• Exceptional attention to detail, strong problem-solving capabilities, and clear written/verbal communication skills.

Benefits

Momentum that matters: We’re backed by over $100MM in new funding and scaling rapidly.
Market-leading product: OnPay consistently ranks among the highest-rated payroll solutions, earning top marks for usability, customer satisfaction, and support.
Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta’s Ponce City Market if you reside in the Atlanta metro area.
Competitive compensation: Base salary + bonus + stock options = real upside for high performers.
Comprehensive benefits: 4 weeks PTO + paid holidays, Medical/Dental/Vision, Short- & Long-Term Disability, Life Insurance, Fertility Benefits, Parental Leave, and a 401(k) with company match.
Growth culture: Join a team with deep employee benefits experience, payroll expertise, market momentum, and a genuine commitment to helping employees grow their careers.
Client-first ethos: OnPay is built on a culture of transparency and service — from our transparent pricing to our commitment to making small business simpler.

Pay

Remote (U.S.) | Atlanta HQ
Optional Compensation includes a pay range of $25.00 to $30.00. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.