Tax Professional - Franchise Location
H&R Block · Ottumwa, IA · 1 wk ago
On-siteAccountingFull-time
This office is an independently owned and operated franchise office of H&R Block.
About the Role
As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year. You’ll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training.
Responsibilities
- Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email
- Prepare complete and accurate tax returns
- Generate business growth, increase client retention, and offer additional products and services
- Provide clients with IRS support
- All certification levels can provide tax notice services
- Circular 230 associates can provide audit representation
- Mentor and support teammates
Requirements
- Successful completion of the H&R Block Tax Knowledge Assessment
- Experience in accounting, finance, bookkeeping, or tax
- Experience completing individual returns
- Experience working in a fast-paced environment
- Comfort working with virtual tools – video, phone, and chat
- Ability to effectively communicate in person, via phone, and in writing
- Must complete continuing education requirements and meet all other IRS and applicable state requirements
- High school diploma / equivalent or higher
Preferred Qualifications
- Bachelor’s degree in accounting or related field
- CPA or Enrolled Agent certification
- Experience completing complex returns (individual, trust, partnership)
- 5+ years of experience in accounting, finance, bookkeeping, or tax
- Experience conducting virtual tax interviews
- Experience with tax planning and audit support
- Sales and/or marketing experience