Tax Platform Director (Bangkok-based)

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

About the role

This role is Bangkok-based, relocation provided, reporting into the VP of Product, FinTech. As a Tax Platform Director, you will directly manage a team of senior product managers and have end-to-end ownership of Agoda’s proprietary tax platform, which powers indirect tax for our business worldwide. You will define and drive Agoda's product strategy to rapidly evolving global tax regulation, and oversee the multi-year transformation of our tax platform to be ready for the future needs of the business.

Responsibilities

• Own the vision, strategy, and roadmap for Agoda’s global tax platform covering tax master data, tax determination, invoicing/e-invoicing, reconciliation, tax reporting, and indirect tax controls.
• Partner with Group Tax to translate regulatory, audit, and business requirements into clear product outcomes and platform capabilities.
• Lead product teams on large multi-year transformation initiatives to deliver a tax platform that can support multiple products, business models, and brands at Agoda and within the wider Booking Holdings Group.
• Make buy-vs-build decisions for tax engines, e-invoicing providers, and related services, and own the long-term integration strategy with external vendors and internal platforms.
• Work closely with engineering leads to shape architecture, prioritize technical investments, and ensure the platform can operate reliably for our business' scale.
• Design and champion strong governance for tax configuration and change management.
• Drive clear success metrics and reporting for tax platform initiatives and regularly communicate progress to senior leadership.

Requirements

• 10+ years in product management or similar roles, with at least 5 years in a senior leadership role (Director, Head of Product, or equivalent).
• Proven track record building or transforming in-house tax platforms at large-scale digital businesses (ecommerce, marketplace, OTA, mobility, or similar) in regulated and time-sensitive environments.
• Deep command of indirect tax for digital businesses — VAT/GST, marketplace and deemed-supplier regimes, withholding tax — and how these translate into system and data requirements.
• Hands-on experience across the core tax platform stack: tax master data, rules configuration, tax determination, invoicing/e-invoicing, reconciliation, and reporting controls.
• Demonstrated ability to break down ambiguous, multi-year problems into a clear sequence of product milestones, with strong judgment on where to start, what to defer, and how to manage risk.
• Excellent communication skills in English, with the ability to explain complex tax and platform topics in simple terms to senior non-technical stakeholders, and to drive alignment across diverse teams.
• Comfortable working from our Bangkok office (hybrid model) and collaborating with globally distributed teams.

Qualifications

• Experience integrating or working with leading indirect tax engines, e-invoicing providers, or tax content vendors, and understanding their typical strengths and limitations.
• Familiarity with large-scale financial and data platforms (for example ERP, consolidation/reporting tools, and financial data pipelines) and how tax systems interact with them.
• Background in a quantitative or technical field (e.g., Computer Science, Engineering, Mathematics, Economics, or similar), or relevant professional qualifications in Tax or Accounting combined with strong product and systems exposure.
• Experience working in multicultural, high-growth environments and navigating the complexity of operating across many countries and tax jurisdictions.

Skills

• Strong product management skills, including defining and driving product strategies, managing product roadmaps, and delivering successful products.
• Experience in managing cross-functional teams and driving transformational change.
• Ability to work effectively in a matrixed environment and collaborate with various stakeholders, including engineering, finance, and legal teams.
• Strong analytical and problem-solving skills, with the ability to translate complex tax regulations into actionable product requirements.
• Excellent stakeholder management and communication skills, with the ability to present complex tax and platform topics to senior non-technical stakeholders.

Benefits

• Competitive compensation package, including base salary, performance bonuses, and equity incentives.
• Flexible work arrangements, including remote work options and a hybrid work model.
• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• Opportunities for professional growth and development, including training programs and mentorship opportunities.
• Collaborative and inclusive workplace culture, fostering a sense of belonging and respect for diversity and inclusion.

Pay

Compensation is competitive and commensurate with experience.

Schedule

The role is full-time and requires regular attendance at the Bangkok office.