Tax Operations Manager

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers, sharp problem-solvers, and builders who are wired to make an impact. Robinhood isn’t a place for complacency—it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Tax Operations team’s mission is to support our tax information reporting and compliance efforts related to the purchase and sale of equities and crypto. We partner with product, engineering, and account operations teams to ensure robust and scalable tax systems. Our team fosters a highly collaborative, supportive, and execution-oriented culture. We are dedicated to ensuring a seamless tax reporting experience for all Robinhood customers.

This role is based in our Menlo Park, CA and New York, NY offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

Responsibilities

• Collaborate with product, project, and engineering teams to launch, improve, and scale Robinhood products and systems, tracking various tax-related initiatives and new product promotions
• Lead the tax reporting processes for taxable and retirement accounts, executing critical exception reports covering areas such as withholding, cost basis, and crypto transactions
• Partner with Customer Experience and Account Operations teams to resolve complex tax inquiries, cost basis issues, and withholding discrepancies
• Develop and implement reconciliations of data between internal systems and vendors, verifying the accuracy of tax information transmitted to the IRS

Requirements

• Bachelor’s degree in Finance, Accounting, or a related field, along with 5+ years of professional experience in tax operations
• Experience with retirement tax reporting, specifically with IRS Forms 1099-R and 5498
• Strong analytical and communication skills, with proficiency in tools like SQL or Databricks to manage, mine, and convert large datasets
• Ability to manage and drive tax projects to completion in a deadline-driven environment, maintaining high attention to detail
• Prior experience in Financial Services, Fintech, or Crypto, with an understanding of tax onboarding procedures and Forms W-9/W-8BEN preferred

Benefits

• Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Top-tier benefits, including 100% paid health insurance for employees with 90% coverage for dependents
• Access to the best AI tools on the market and continuous AI skill-building for every employee
• Lifestyle wallet—a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge, including company holidays, paid time off, sick time, parental leave, and more
• Exceptional office experience with catered meals, events, and comfortable workspaces

Pay

Base pay for this role depends on education, training, experience, location, business needs, or market demands and is aligned to one of three compensation zones:

• Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC): $140,000 - $165,000 USD
• Zone 2 (Denver, CO; Westlake, TX; Chicago, IL): $123,000 - $145,000 USD
• Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL): $110,000 - $129,000 USD

This role is also eligible for bonus opportunities, equity, and benefits. For other locations not listed, compensation can be discussed with your recruiter during the interview process.