Tax Manager - Indirect Tax - Sales and Use Lookback Review

About the role

The Sales and Use Tax Lookback Review COE is a national team that leads large multi-state, sales and use tax recovery projects for EY's largest clients. This role involves building and applying knowledge on a wide range of sales and use tax recovery projects for clients in multiple industries.

Responsibilities

• Translate regulatory changes into practical compliance and reporting solutions.
• Implement operating models and frameworks across the indirect tax lifecycle.
• Lead optimization, recovery, and exposure-reduction initiatives.
• Lead workstream delivery, track status and deliverables, and participate in client working sessions.
• Identify opportunities for additional services, contribute to RFPs, manage engagement economics, and implement resource plans and budgets.
• Guide teams, drive improvement, and recommend solutions by interpreting internal/external issues.
• Travel regularly for external clients.

Requirements

• Bachelor’s degree in Accounting, Finance, Business or a related discipline.
• An achieved CPA qualification, member of a state Bar, certification as a member of the Institute for Professionals in Taxation or CMI designation.
• A minimum of 5 years of relevant experience in a broad range of sales and use tax processes, concepts and tools.
• Experience managing budgets, people and projects.
• A proven record of excellence in a professional services or tax organization.
• Technical writing and research experience in a tax context.
• The ability to prioritize when working on multiple complex projects.
• Strong influencing skills, and the confidence to question existing processes.
• Tax legislation and impact assessment.
• Indirect tax refund and recovery review.
• Tax planning and optimization.
• Data analysis and interpretation.
• Tax compliance and reporting requirements.
• Data visualization and storytelling.
• Application and tool analysis.
• Sustainability drivers and mega trends.
• Building and managing relationships.
• Client trust and value.
• Communicating with impact.
• Emotional agility.
• Hybrid collaboration.
• Complex problem solving.
• Critical thinking.
• Driving outcomes.
• Learning agility.
• Commercial astuteness.
• Leading teams.
• Managing change.
• Negotiation and influencing.
• Sector knowledge.
• Global mindset.

Qualifications

• Experience leading workstreams across planning, execution, and closure.
• Contribution to RFP responses and sales growth.
• Practical management of engagement economics and resource planning.
• Daily participation in client working sessions and strong stakeholder management.