Tax Manager - Indirect Tax - Sales and Use

About the role

The opportunity involves advising on indirect tax regulatory changes, designing strategies, operating models, processes, and compliance frameworks that raise efficiency and meet requirements. You will identify opportunities for tax optimization, credits and refund recovery, exposure reduction; manage strategies, compliance, remediation, controversies, and corrective filings. Support process review and technology transformation.

Responsibilities

• Translate regulatory changes into practical compliance and reporting solutions.
• Implement operating models and frameworks across the indirect tax lifecycle.
• Lead optimization, recovery, and exposure-reduction initiatives.
• Lead workstream delivery, track status and deliverables, and participate in client working sessions.
• Identify opportunities for additional services, contribute to RFPs, manage engagement economics, and implement resource plans and budgets.
• Guide teams, drive improvement, and recommend solutions by interpreting internal/external issues.
• Travel regularly for external clients.
• Develop solutions to complex problems and select suitable methods and criteria.
• Recommend policy changes and establish procedures for your area or function.
• Apply depth of expertise to guide others toward quality solutions.
• Analyze an evolving portfolio of complex tax operations to provide meaningful business insights.
• Identify potential opportunities and risks and communicate these to our clients.
• Learn and research current market trends to maintain your credibility as a trusted advisor.
• Develop clear, intelligent plans and approaches to improve our clients’ tax activities.
• Research our clients’ business operations and build long-lasting relationships to tailor your advice to their specific needs.
• Manage a motivated team of professionals, guaranteeing they have the skills, knowledge, and opportunities to reach their full potential.

Requirements

• A Bachelor’s degree in Accounting, Finance, Business or a related discipline.
• A minimum of 5 years professional knowledge in a broad range of sales and use tax processes, concepts, and tools.
• An achieved CPA qualification, state bar membership, certification as a member of the Institute for Professionals in Taxation or CMI designation.
• Experience managing budgets, people, and projects.
• A proven record of excellence in a professional services or tax organization.
• Technical writing and research experience in a tax context.
• The ability to prioritize when working on multiple complex projects.
• Strong influencing skills and the confidence to question existing processes.
• Willingness to travel as needed, and working in a balanced hybrid environment.
• Tax legislation and impact assessment.
• Indirect tax refund and recovery review.
• Tax planning and optimization.
• Audit quality and remediation techniques.
• Global mindset.

Qualifications

• Proven record of excellence in a professional services or tax organization.
• Technical writing and research experience in a tax context.
• The ability to prioritize when working on multiple complex projects.
• Strong influencing skills and the confidence to question existing processes.
• Willingness to travel as needed, and working in a balanced hybrid environment.
• Tax legislation and impact assessment.
• Indirect tax refund and recovery review.
• Tax planning and optimization.
• Audit quality and remediation techniques.
• Global mindset.

Skills and attributes for success

• Client-facing delivery leadership, disciplined quality and risk management, continuous improvement, and the ability to guide teams toward outcomes.
• Communicate with impact and bring commercial astuteness to drive growth.
• Manage and deliver processes, solutions, and projects with a focus on quality and risk.
• Lead or supervise professionals to deliver complex technical initiatives with accountability for results.
• Interpret internal/external issues to recommend innovative, practical solutions.
• Meet locally set performance metrics across client service, quality, sales, solution development, and teaming.

Benefits

• Comprehensive compensation and benefits package including medical and dental coverage, pension, and 401(k) plans.
• Flexible vacation policy allowing you to decide how much vacation time you need based on your personal circumstances.
• Under our flexible vacation policy, you’ll be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.