Tax Manager

About the role

This role owns U.S. sales and use tax compliance and Canadian GST/HST compliance end-to-end, reviews VAT/GST filings prepared by third parties or local teams across the company's international jurisdictions, and provides general administrative support to the Tax Department. The role reports to the Vice President of Tax and requires strong technical indirect tax knowledge, sound judgment, and the ability to manage multiple compliance deadlines independently.

Responsibilities

• U.S. Sales & Use Tax
  • Prepare, review, and timely file U.S. sales and use tax returns across the company’s multi-state nexus footprint.
  • Maintain the sales tax compliance calendar, coordinate payments, and perform related account reconciliations.
  • Research and resolve state and local sales tax notices, inquiries, and audits.
  • Maintain and update taxability matrices, nexus determinations, and customer exemption certificates.
  • Partner with Billing, AR, and IT teams on tax coding, invoicing setup, and tax engine configuration (e.g., Avalara, Vertex).
  • Monitor U.S. state and local indirect tax law changes and assess business impact.
• Canadian GST/HST
  • Prepare and file Canadian federal and provincial indirect tax returns (GST/HST, QST, and similar).
  • Reconcile GST/HST payable and receivable accounts on a recurring basis.
  • Respond to CRA and provincial tax authority inquiries and manage related documentation and audits.
• VAT/GST Review – International Jurisdictions
  • Review VAT/GST returns prepared by outsourced providers or local finance teams across EMEA, APAC, and other applicable jurisdictions prior to filing.
  • Identify discrepancies, follow up with preparers, and ensure timely, accurate submission.
  • Monitor changes in international VAT/GST rates and regulations that affect the business.
  • Support VAT/GST registrations, de-registrations, and maintenance of the global compliance calendar.
• Corporate Income Tax Development and Support
  • Demonstrate an interest in learning and supporting U.S. and international corporate income tax matters.
  • Assist with corporate income tax compliance, tax provision processes, and related projects as needed.
  • Support tax planning initiatives, legal entity restructuring projects, and tax research assignments under supervision.
  • Participate in cross-functional tax initiatives to broaden overall tax expertise.
• Administrative & General Support
  • Assist with indirect tax audits, government information requests, and related documentation.
  • Maintain organized tax department files, workpapers, and process documentation.
  • Support process improvement and automation initiatives within the indirect tax function.
  • Perform other administrative and ad hoc duties as assigned by the Vice President of Tax.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related field.
• Progressive experience in indirect tax required, with hands-on U.S. sales and use tax compliance experience; Canadian GST/HST and/or international VAT/GST experience strongly preferred.
• Experience with sales tax compliance/automation software (e.g., Avalara, Vertex, OneSource) preferred.
• Strong Excel skills; experience with an ERP system (e.g., NetSuite, SAP, Oracle) a plus.
• Excellent organizational skills and attention to detail, with the ability to manage multiple filing deadlines simultaneously.
• Strong written and verbal communication skills, including the ability to work with cross-functional teams and external advisors.
• CPA, CMI, or progress toward a relevant certification is a plus.

Working Relationships

This role works closely with the VP of Tax and broader Tax Department, as well as Accounting, Billing, AR, Legal, and IT teams, and interfaces with external tax advisors and government tax authorities.

About Us

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.

Benefits

• Medical, Dental & Vision Benefits
• 401(k) Savings Plan with Company Match
• Flexible Planned Paid Time Off
• Generous Sick Leave
• Inclusive & Welcoming Environment
• Purpose-Driven Culture
• Work-Life Balance
• Commitment to Community Involvement
• Employer-Paid Parental Leave
• Employer-Paid Short-Term Disability
• Remote Work Flexibility