Tax Deed Specialist

About the Role

The Tax Deed Specialist is a professional role within the Recording Division of the Customer Services Department in the Clerk of the Circuit Court and County Comptroller’s Office. The primary focus is the tax deed sale and surplus funds distribution process, requiring active monitoring of all stages of the tax deed process. The specialist ensures adherence to quality standards by monitoring workflows, addressing potential issues promptly, and contributing to the review and maintenance of policies to enhance operational efficiency and compliance.

This role ensures compliance with confidentiality rules and laws by accurately distinguishing between public and nonpublic records. The specialist demonstrates a thorough understanding of tax deed processing, fosters accountability, and is committed to continuous improvement. Success requires strong technical and organizational expertise, a commitment to high-quality service standards, sound judgment, and transparency in actions and decisions.

The role involves delivering staff training, ensuring compliance with legal and procedural standards, providing reporting and executive administrative support, and proactively identifying and resolving issues while driving innovation. The specialist ensures work is accurate, neat, and completed within department performance standards and provides quantitative productivity and quality data for employee performance evaluations. The role promotes a collaborative work environment that encourages teamwork and innovation.

The Tax Deed Specialist exemplifies the Clerk and Comptroller’s core values of integrity, making a difference, and proficiency while promoting a culture of accountability, commitment, and trustworthiness. The Clerk and Comptroller retains the right to change or assign other duties to align with the organization’s mission, core values, and goals.

Responsibilities

• Monitor all stages of the tax deed process, including tax deed sales and surplus funds distribution.
• Ensure processes adhere to quality standards by actively monitoring workflows and addressing potential issues promptly.
• Contribute to the review and maintenance of policies to enhance operational efficiency and compliance.
• Ensure compliance with confidentiality rules and laws by accurately distinguishing between public and nonpublic records.
• Deliver staff training as directed to ensure compliance with legal and procedural standards.
• Provide reporting and executive administrative support.
• Proactively identify and resolve issues while driving innovation to ensure smooth and efficient processes.
• Ensure work is accurate, neat, and completed within department performance standards.
• Provide quantitative productivity and quality data for inclusion in employee performance evaluations.
• Foster a collaborative work environment that encourages teamwork and innovation.
• Present and promote a professional image through appearance, preparation, demeanor, and actions.
• Exemplify the Clerk and Comptroller’s core values of integrity, making a difference, and proficiency.

Requirements

• High School diploma or GED (required).
• Bachelor’s degree in Business, Business Management, Business Administration, Public Administration, Communications, English, or a related discipline (preferred).
• Proven experience coordinating business processes and experience with administrative tasks.
• Valid Florida Driver’s License (or ability to obtain upon hire).

Skills

• Strong technical and organizational expertise.
• Commitment to and adherence to high-quality service standards.
• Sound judgment and transparency in actions and decisions.
• Thorough understanding of tax deed processing.
• Ability to foster accountability and drive continuous improvement.
• Professionalism in appearance, preparation, demeanor, and actions.
• Ability to promote a culture of accountability, commitment, and trustworthiness.