Tax Associate

About the Role

As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships. This role is in‑person at a local H&R Block tax office.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem‑solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client‑first approach.

Required Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service‑oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem‑solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI‑based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Preferred Qualifications

• Bachelor’s degree in accounting, finance, or a related field.
• Experience in a client‑facing or consultative role, such as financial advising, insurance, retail sales, or professional services.
• Experience asking questions and recommending solutions based on customer needs.
• Ability to work 15–35 hours per week, with availability up to 40 hours during peak periods.
• Availability to work evenings and weekends during tax season.

Benefits

• Medical and prescription drug coverage for eligible associates and dependents.
• H&R Block Retirement Savings Plan (401(k) Plan).
• Employee Assistance Program.
• Virtual fitness center programs.
• Associate discount program.
• Automatic enrollment in Business Travel Accident Insurance.
• Associate Tax Prep benefit.

Pay

Pay range: $14.45 – $18.00 per hour. Local minimum wage laws apply. Individual pay decisions depend on experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive compensation or short‑term incentive plans.

Location

Manchester, NH – in‑person at a local H&R Block tax office.