Targeted Case Manager - Cutbank

About the Role

Targeted Case Managers manage all aspects of a youth’s case while providing critical community resources to support youth and families. They provide wrap-around support for families while working collaboratively with current and prospective services to meet any youth’s complex needs.

Responsibilities

• Advocate, support, and guide youth and families in obtaining needed services, including advocacy, assessing needs, referring to services, creating and implementing service plans, and monitoring services.
• Maintain contact with other service providers to ensure the unique needs of the youth and family are best met.
• Research community services to identify those that best meet the unique and individual needs of youth and families.
• Collaborate with the youth, the youth's family, and other professionals to develop a treatment/service plan addressing specific needs, including facilitating and leading treatment team meetings.
• Complete, update, and maintain all necessary documentation within guidelines set by COA, Montana ARM's, Contracts, and YBGR Policy and Procedures.
• Complete, submit, and verify accuracy of paperwork, including progress notes and intake paperwork, while maintaining Performance Quality Improvement (PQI) and financial viability of the program.

Requirements

• 21 years old or older.
• Must pass criminal record and child abuse registry background check as required by the State of Montana.
• Bachelor’s degree in a human services-related field of study. A combination of previous professional experience and formal education from an accredited university may be considered in lieu of a degree.

Skills

• Ability to relate and build rapport with youth and families therapeutically while serving as a positive role model.
• Knowledge of and ability to maintain professional therapeutic boundaries and confidentiality with youth and families.
• Ability to work with youth and families in multiple settings, such as within the school, home, and community.
• Ability to work in cooperation and collaboration with the treatment team.
• Regular, predictable, and reliable attendance at work.
• Excellent active listening skills.
• Ability to complete forms within an electronic Medical Health Record System, typing at least 35 words per minute while using a keyboard and mouse. (Familiarity with Microsoft Office 365 products is a plus.)
• Sound and ethical judgment and decision-making skills.
• Self-motivated, self-disciplined, and diligent with forward thinking.
• Ability to prioritize team success over individual success.
• Strong interpersonal and communication skills for building relationships, collaborating, resolving conflicts, and navigating social situations.
• Demonstrate the following values:
  • Faith – Being sure of successfully achieving our mission, based upon trust in a loving creator.
  • Integrity – Doing what is right, putting the needs of others above your own, and living by the highest values.
  • Relationship – Being committed to one another in a mutually respectful, dignified, healthy, and honoring manner.
  • Stewardship – Using any resource or talent entrusted to YBGR to fulfill the mission and values.

Pay

Starting salary range: $20.38 - $22.94 per hour. Salary reflects steps 1-5 of an 11-step pay schedule. The starting salary will be determined based on the applicant’s education and relevant experience.