Target Security Specialist

About the role

Target Security Specialist plays a crucial role in keeping team members and guests safe and secure. This role involves supporting sales, leading a physical security culture, responding to and documenting security incidents, and conducting productive merchandise recoveries.

Responsibilities

• Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor; help guests find the products they are looking for in-store and online
• Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
• Respond to and accurately document security incidents
• Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests
• Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance
• Prevent theft and shortage at the front of store by performing receipt checks for exposed high-dollar merchandise
• Submit appropriate documentation in the system for all incidents following AP policy and procedures
• Understand and appropriately use the video system
• Train team members to apply merchandise protection and audit execution
• Teach and train team members on operational shortage focus area opportunities as directed by AP leadership
• Execute shortage action plans set by AP leadership to minimize shortage in focus areas
• Model working safely while maintaining a clean store for guests and team members
• Provide service and a shopping experience that meets the needs of the guest
• Demonstrate a culture of ethical conduct, safety and compliance

Requirements

• High school diploma or equivalent
• Must be at least 18 years of age or older
• Meet any state or local licensure and/or other legal requirements related to the position
• Welcoming and helpful attitude toward guests and other team members
• Learn and adapt to current technology needs
• Effective communication skills
• Work both independently and with a team
• Manage workload and prioritize tasks independently

Qualifications

• Climb up and down ladders
• Apprehend subjects in accordance with company policy
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Skills

• Using intelligence-led tactics to keep team members and guests safe and secure
• Experience in crisis response, safety and crowd management; providing support to both guests and team members
• Skills in de-escalation as well as experience with recovering stolen merchandise to prevent shortage
• Ability to utilize Target's video surveillance system
• Ability to properly document cases using industry case management systems

Benefits

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Pay

$18.25 USD per hour

Schedule

Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary