Target Security Specialist
About the role
The Starting Hourly Rate / Salario por Hora Inicial is $17.50 USD per hour. The Pay Range / Rango salarial is $17.50 USD - $26.25 USD per hour.
All about Target
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
All about Assets Protection
Assets Protection (AP) teams function to keep our guests, team and brand secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, and resolving theft and fraud to ensure product is available for our guest. They also build relationships inside and outside of Target, including store leaders and public safety officials, inclusive of law enforcement.
What we are looking for
- You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
- You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
- You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
Responsibilities
- Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
- Greet:
- 10ft: be friendly – smile, make eye contact, or wave
- 4ft: greet the guest, smile and initiate a warm, helpful interaction
- Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
- End every guest transaction with a sincere thank you
- Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
- Adjust to business and guest needs to deliver an easy and inspiring guest experience
- Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
- Respond to and accurately document security incidents in a timely manner.
- Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests.
- Leverage de-escalation tactics and resources when responding to security incidents across the store.
- Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies.
- Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends.
- Submit appropriate documentation in the case management system for all incidents following AP policy and procedures.
- Understand and appropriately use Target's video surveillance system.
- Demonstrate a culture of ethical conduct, safety and compliance.
- Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
Qualifications
- Must be at least 18 years of age or older
- High school diploma or equivalent
- Meet any state or local licensure and/or other legal requirements related to the position
- Welcoming and helpful attitude toward all guests and other team members
- Able to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Effective communication skills
- Work both independently and with a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Benefits
We are proud to provide benefits that support you, your family and your future.
Health and well-being
Financial well-being
Paid time off
Education assistance
Market-leading pay
Team Target discount
Creating a culture of joy
We bring out the best in each other every day.
Inclusivity
We value diverse voices and approaches. We act with authenticity and respect. We create equitable experiences for all.
Connection
We build trusted relationships. We collaborate across business functions. We recognize and celebrate progress.
Drive
We do what is right for Target, our team and guests. We deliver results that matter. We continually learn by valuing progress over perfection.
Grow with Target
We are fully invested in your personal and professional growth because our people are our power.
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