Target Security Specialist

About the role

Target Security Specialists play a crucial role in keeping team members and guests safe and secure. Their responsibilities include creating an easy, inspiring, and friendly guest experience, responding to and documenting security incidents, and preventing theft and shortage at the front of store.

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
• Greet:
• 10ft: be friendly – smile, make eye contact, or wave
• 4ft: greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
• Respond to and accurately document security incidents in a timely manner
• Appropriately respond to guest issues to provide a safe and secure environment for our team members and guests
• Leverage de-escalation tactics and resources when responding to security incidents across the store
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies
• Prevent theft and shortage at the front of store by performing merchandise receipt checks while adhering to AP policies, as well as recognizing and communicating trends
• Submit appropriate documentation in the case management system for all incidents following AP policy and procedures
• Understand and appropriately use Target's video surveillance system
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible

Requirements

• Must be at least 18 years of age or older
• High school diploma or equivalent
• Meet any state or local licensure and/or other legal requirements related to the position
• Welcoming and helpful attitude toward all guests and other team members
• Able to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Effective communication skills
• Work both independently and with a team
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Qualifications

• Must be able to climb up and down ladders
• Must be able to apprehend subjects in accordance with company policy
• Must be able to scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others
• Flexible work schedule (e.g., nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks
• Must be capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Must be able to remain mobile for the duration of a scheduled shift (shift length may vary)

Skills

• Using intelligence-led tactics to keep team members and guests safe and secure
• Crisis response, safety and crowd management
• De-escalation as well as experience with physical security controls and culture
• Using Target's video surveillance system

Benefits

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Beware of hiring scams

Target will never ask you to submit personal information via a text message for a position. Target will only ask you to apply for positions through https://corporate.target.com/careers, or Workday, our applicant tracking system.