Target Optical Store Manager 3 #2148 Roseville MN
At Target Optical, we care for the neighborhoods we belong to by building relationships and helping guests get quality eye care products and services at a great value. We offer a selection of trusted brands to help people see more clearly and confidently while carrying fashionable frames. Our mission is to change the way people think about vision care by delivering a WOW! experience. Target Optical is part of EssilorLuxottica, a global leader in vision care products, including iconic eyewear and advanced lens technology.
About the role
The Target Optical Store Manager leads a high-performing team to deliver an outstanding guest experience while meeting all brand goals and commitments. This role ensures every team member is accountable, motivated, and developed to create a culture of simplicity, fun, and style.
Responsibilities
- Ensure team members deliver an outstanding guest experience by modeling and coaching the "playground rules" and maintaining a guest-ready store environment.
- Orchestrate floor flow and act as a caretaker for every guest and team member.
- Develop clear action plans for team member growth and hold them accountable for commitments.
- Provide timely, motivating, and developmental feedback.
- Complete annual performance reviews and monthly coaching conversations.
- Identify business opportunities and create action plans for improvement, understanding that guest experience drives results.
- Build a professional relationship with the Target Optical doctor (where applicable) to ensure a collaborative and consultative eye exam experience.
- Maintain a positive and productive relationship with the Target Host to grow the business.
- Recruit high-caliber talent and maintain a bench of potential applicants.
- Create schedules based on business trends, forecasts, and host traffic, adjusting as needed to meet business needs.
- Complete payroll weekly and handle new hire/personnel change paperwork.
- Manage store shrink percentage and conduct physical inventory twice per year.
- Complete monthly Store Visit Form for review with regional leadership.
- Ensure adherence to operating policies, merchandising standards, and marketing programs.
- Ensure accurate completion of all sales transactions and utilization of sales strategies.
Requirements
- Bachelor’s degree or equivalent experience.
- 5+ years of experience in customer service and retail.
- 3+ years of management or supervisory experience.
- Entrepreneurial mindset with a drive for results.
- Strong critical thinking and talent development skills.
- Proven selling skills and ability to motivate and influence others.
Preferred Qualifications
- Opticianary License or American Board of Opticians Certification.
Pay
The pay range for this position is $62,636.60 – $108,422.09. Employee pay is determined by factors such as geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may be offered a competitive bonus and/or commission plan.
Benefits
- Health care coverage.
- Retirement savings plans.
- Paid time off/vacation.
- Employee discounts.