Target Optical - Licensed Store Manager 3 - #4957 College Point, NY

Target Optical is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world-class vision care products, including iconic eyewear, advanced lens technology, and cutting-edge digital solutions. Join a global community of over 200,000 dedicated employees driving the transformation of the eyewear and eyecare industry.

About the role

At Target Optical, we live to make our guests happy by making it simple and fun to see great and look great. The Target Licensed Store Manager delivers this mission by leading a team of high-performing team members to deliver an incredible experience to every guest while meeting all goals and commitments set by the brand.

Responsibilities

• Ensures team members deliver an outstanding guest experience by consistently modeling and coaching the playground rules:
  • Sets clear expectations that the store and team members be guest-ready.
  • Helps team members understand that delivering both the playground rules and being guest-ready are key to delighting guests.
• Orchestrates the flow on the floor and acts as the caretaker for every guest and team member.
• Works with team members to develop clear action plans for immediate and future development.
• Ensures every team member is accountable to their action plans and commitments.
• Delivers clear, motivating, and developmental feedback in a timely manner.
• Creates a culture of being simple, fun, and in-style.
• Completes annual performance reviews and monthly coaching conversations with all team members.
• Understands the driving factors for success within the business and identifies areas of opportunity, creating action plans for improvement.
• Recognizes that the guest experience drives results.
• Develops a professional business relationship with the Target Optical doctor (in applicable states) to ensure delivery of all components of a convenient, collaborative, and consultative eye exam experience.
  • Meets regularly to discuss current performance and collaborate on strategies to build the doctor and retail business.
• Ensures a positive and productive Target Host relationship that contributes to growing the business.
  • Meets regularly to discuss performance and collaborate on strategies to build the retail business.
• Recruits the highest caliber talent and maintains a bench of potential applicants.
• Understands how top-performing team members work during peak traffic.
• Creates schedules considering business trends, forecasts, and host traffic, adjusting as necessary to meet business needs.
• Completes payroll weekly.
• Handles new hire and personnel change paperwork.
• Is accountable for the store’s shrink percentage.
• Conducts physical inventory twice per year.
• Completes monthly Store Visit Form for review with RTL and the optical team.
• Ensures all operating policies and procedures are followed at the highest level, including merchandising, store presentation, and timely implementation of approved marketing programs and promotions.
• Ensures accurate completion of all sales transactions and utilization of all sales strategies and resources.

Requirements

• Bachelor’s degree or equivalent experience.
• Opticianary License or American Board of Opticianry Certification as required by state law.
• 5+ years of experience in customer service and retail.
• 3+ years of management or supervisory experience.
• Experience in recruiting, selection, and development of talent.
• Strong selling skills.
• Ability to motivate and influence others.

Pay

Pay range: $78,743.15 – $136,302.05. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may be offered a competitive bonus and/or commission plan.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Various employee discounts