Tanning Representative

Benefits

• Gym Membership
• Opportunity for advancement
• Training & development
• Employee discounts
• Tanning Representative

Position Summary

The Tanning Representative serves as the club-level specialist within the Relax and Recover department, responsible for delivering exceptional customer service, promoting wellness services, and driving retail and tanning product sales.

Key Responsibilities

• Member Consultation & Service
• Sales & Business Performance
• Facility Operations & Cleanliness
• Administrative Support & Compliance

Member Consultation & Service

• Greet and consult with members in a professional, friendly, and upbeat manner.
• Recommend safe tanning times and appropriate services based on individual member needs and skin type.
• Clearly explain differences in UV tanning beds, spray tanning options, and related wellness services.
• Provide guidance on tanning lotions and product usage to enhance member results and safety.
• Deliver exceptional customer service in all member interactions.

Sales & Business Performance

• Achieve and exceed weekly and monthly sales goals for tanning services and retail products.
• Utilize suggestive selling techniques to promote tanning lotions, upgrades, and additional services.
• Support membership engagement through upselling and cross-promoting club offerings.
• Participate in social media outreach and community engagement efforts to promote services.
• Track daily performance metrics, sales goals, and administrative reporting requirements.

Facility Operations & Cleanliness

• Maintain a clean, organized, and fully sanitized tanning and recovery area.
• Ensure all equipment is properly cleaned and maintained according to company standards.
• Monitor facility readiness during high-traffic periods and adjust priorities as needed.
• Uphold strict sanitation protocols to ensure member safety and comfort.
• Assist in maintaining an overall professional and welcoming environment.

Administrative Support & Compliance

• Complete daily administrative paperwork and performance tracking accurately and on time.
• Follow all company policies, procedures, and operational guidelines.
• Support management with additional tasks, reporting, and operational needs as assigned.
• Maintain a thorough understanding of all Relax and Recover services and products.