Talent Engagement Coordinator

Salary: $73,215.40 - $94,697.99

Schedule: Full-time (37.5 hours per week), starting at 8:30 a.m.

FLSA Status: Non-exempt – overtime pursuant to Human Resources and Labor Relations Policy

Employment Relationship: Just cause subject to probationary period

About the role

Under direction, coordinates efforts to engage and retain Macomb County Community Mental Health (MCCMH) team members across the workforce and is responsible for the recruitment of contract talent. Partners with leadership and departments at MCCMH to promote team member engagement during the employment lifecycle, from onboarding through offboarding. Oversees payroll operations to ensure accuracy and timely processing. Manages the credentialing process to ensure compliance and oversees related operational systems that support MCCMH workforce processes and goals.

Responsibilities

• Manages the onboarding process to ensure required documentation, procedures, and compliance requirements are followed while actively engaging team members.
• Oversees the MCCMH credentialing process including verification of all applicant education, professional experience, licensure, and certification requirements to ensure compliance with organization and state standards and regulations.
• Provides leadership with insights on contract recruiting efforts and recommends solutions to address retention, turnover, and hiring gaps.
• Coordinates and facilitates new hire orientations to ensure a positive onboarding experience by effectively scheduling, delivering content, and communicating organizational culture, policies, and available resources.
• Develops and implements team member engagement initiatives and activities, including employee surveys, workforce communications, recognition programs, team building events, and company events.
• Serves as an internal resource for supervisors and leadership on engagement, workforce development, and team member relations.
• Assists in the collection of team members' performance reviews and supports performance management activities.
• Assists with developing and maintaining job descriptions to ensure accuracy and alignment with MCCMH needs.
• Uses various methods to network, source, and recruit contractual candidates including social media platforms and networking events.
• Assists in the tracking and review of MCCMH workforce data trends to establish annual workforce goals and objectives.
• Facilitates the offboarding process by coordinating tasks, following exit procedures, ensuring accurate documentation, and maintaining compliance with organizational policies.
• Serves as a system administrator for Human Resources Information Systems (HRIS) including managing and updating system configurations and generating and analyzing reports to ensure accurate workforce and payroll data.
• Coordinates the daily operations of the talent engagement team and functions, providing guidance and support to ensure efficiency and alignment with department goals.
• Provides guidance and support to the payroll team on payroll matters, including payroll processing, mileage reimbursement, travel expenses, reconciliations, and other payments.
• Performs audits, monitors, and uses best practices for payroll operations.
• Coordinates the organization’s conference process, including handling requests, approvals, registrations, and reimbursements in accordance with MCCMH policies and procedures.
• Maintains and recommends workforce policies and procedures, ensuring they align with organizational standards, compliance requirements, and best practices.
• Manages employment contracts and service agreements for team members, external partners, and service providers, ensuring compliance with organizational policies.
• Coordinates and supports internship programs by managing affiliation agreements with educational institutions, overseeing recruitment logistics and onboarding, facilitating engagement activities, and partnering with managers to ensure meaningful development experiences, smooth placement, and compliance with accreditation standards.
• Supports employee loan repayment and financial assistance programs by coordinating vendor relationships, ensuring compliance, and guiding employees on eligibility and participation.
• Follows compliance deadlines to meet and maintain accreditation standards.
• Represents talent engagement in various teams and work groups.
• Collaborates with departments to streamline processes and enhance workforce operations.
• Works with leadership on diversity initiatives involving best practice recruitment activities.
• Operates an automobile to perform assigned job functions.
• Performs related duties as assigned.

Requirements

• Bachelor’s Degree from an accredited college or university in Human Resource Management, Business Administration, or related field
• Two (2) years of experience working in talent development including recruitment, employee engagement and retention best practices
• Two (2) years of experience working in Microsoft Office Suite, Human Resources Information Systems (HRIS) and payroll software

Preferred Qualifications

• Master’s Degree from an accredited college or university in Human Resource Management, Business Administration, or related field
• Professional Human Resources certification

Skills

Knowledge Of

• Applicable computer applications
• UKG payroll systems
• State credentialing rules and regulations
• Human resources initiatives, duties, and responsibilities
• Recruitment strategies
• Applicant tracking systems, recruitment websites, and job boards
• State and federal employment and labor laws
• HIPAA

Skill In

• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with all levels of management
• Managing multiple and concurrent priorities
• Guidance and counseling
• Critical thinking
• Public speaking

Ability To

• Collaborative: Approaches all situations with a teamwork and solution-focused mindset demonstrated through active participation in meetings, volunteering to assist teammates and other departments as appropriate. Examples include participation in internal and external committees, subcommittees, process improvement groups or other multi-organizational initiatives.
• Accountable: Takes ownership and empowers others to do the same as evidenced by identifying solutions and acting on job responsibilities and organizational objectives, daily.
• Respectful: Treats people with dignity while honoring individual differences demonstrated through use of positive and encouraging statements and/or interactions to, about and/or with colleagues and persons served; evidenced by supervisor observation, feedback from other department staff and leadership.
• Engage effectively with diverse communities; interact with people in an inclusive manner that respects cultural and socio-economic differences.
• Work in an environment which embraces the county’s Dignity Campaign.
• Effectively speak, write and understand the English language.
• Effectively speak, write, and understand a language other than English (preferred).
• Understand and carry out oral and/or written instructions.
• Accurately organize and maintain paper documents and electronic files.
• Maintain the confidentiality of information and professional boundaries.
• Work independently.

Work Environment & Conditions

The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job.

Work Environment N/S=Never/Seldom O=Occasionally F/C=Frequently/Continuously Office or similar indoor environment F/C Outdoor environment N/S Street environment (near moving traffic) N/S Construction site N/S Confined space N/S Exposures Individuals who are hostile or irate O Individuals with known violent backgrounds O Extreme cold (below 32 degrees) N/S Extreme heat (above 100 degrees) N/S Communicable diseases N/S Moving mechanical parts N/S Fumes or airborne particles N/S Toxic or caustic chemicals, substances, or waste N/S Loud noises (85+ decibels) N/S Blood Borne Pathogens N/S

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Demand N/S=Never/Seldom O=Occasionally F/C=Frequently/Continuously Balancing on even or uneven surfaces/ground F/C Bending (forward or backward bending at the waist)