Talent Development Specialist (800017)

About the Role

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers, and community partner sites.

Responsibilities

• Manages a caseload of participants and provides counseling and mentoring.
• Assesses participant competencies, work history, educational attainment, skills, and abilities; identifies challenges to finding employment and prompts them to find solutions.
• Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness.
• Completes an individualized overview of available services and works with participants to create an employment plan for short- and long-term goals.
• Maintains information about area resources and employers.
• Ensures participant accountability and attendance; tracks and maintains employment retention goals.
• Provides government agencies with prompt notification that a participant has lost or reduced hours of employment.
• Maintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issues.
• Provides information to participants on available training and/or jobs that will lead to advancement.
• Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, from referral through retention and advancement efforts.
• Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant, including logs of supportive services issued.
• Provides case management with a focus on helping customers prepare for employment that leads to self-sufficiency.
• Facilitates customer access to training, education, and employment services, as well as job-specific information; provides case management at the appropriate level.
• Displays the ability to work with a variety of cultures, languages, educational, and economic backgrounds in a classroom setting.
• Coordinates individual instruction in an orderly and professional manner.
• Improves the job readiness score of students in workshops and delivers a pipeline of work-ready customers to staff.
• Introduces Company and other tools in the classroom (Resume-Pro, Company Academy, General Education Diploma Academy, Money-Skill, Project Chief Executive Officer).
• Ensures individual participants complete and turn in assignments as scheduled.
• Conducts follow-up outreach to students not engaged in classroom activities and documents efforts in program issues systems.
• Maintains student assessments in files and student database.
• Works well in teams, with business customers, and other staff.
• Able to communicate effectively both orally and in writing.
• Performs additional duties as assigned.

Requirements

• Related Associate degree from an accredited university or college, or equivalent work experience.
• Related work experience.
• Excellent verbal and written communication skills.
• Demonstrated customer service skills.
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources.
• One to three years’ experience in workforce development or related programs preferred.

About the Company

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. The company is strengthened by diversity and is committed to providing a work environment in which everyone is included, treated fairly, and with respect.