Talent Development Manager

FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. We employ approximately 400 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services, and workers' compensation insurance. Our family culture encourages collaboration, respect, and alignment with our Pillars of Excellence: Integrity, Prosperity, and Affinity.

About the role

This full-time Talent Development Manager will design, implement, and continuously improve enterprise learning strategies that build organizational capability, strengthen leadership, and support business performance. The role partners with leaders across the enterprise to proactively identify capability gaps, develop learning solutions, and ensure employees have the knowledge and skills needed to succeed.

The Talent Development Manager oversees leadership development, onboarding, compliance training, career development programs, learning technologies, and organizational learning initiatives while promoting a culture of continuous improvement and lifelong learning.

Responsibilities

• Develop and execute the organization's talent development strategy by assessing business needs, identifying capability gaps, and aligning learning initiatives with strategic objectives.
• Conduct organizational learning needs assessments and establish annual learning priorities, roadmaps, and curriculum that support business goals.
• Design, implement, and evaluate leadership development programs for leaders at all levels, including succession planning and manager development initiatives.
• Develop and manage employee development programs, including competency models, career pathing, and individual development planning resources that promote internal growth.
• Lead the organization's onboarding strategy by designing standardized onboarding programs, resources, and experiences that improve new hire readiness, engagement, and retention.
• Oversee enterprise compliance training by ensuring required training is assigned, completed, documented, and maintained in accordance with regulatory and organizational requirements.
• Design and deliver engaging learning solutions using instructor-led, in-person, virtual, self-paced, and blended learning methods grounded in adult learning principles.
• Administer and optimize the Learning Management System (LMS) and leverage learning technologies, including AI-enabled tools, to improve the learner experience and operational efficiency.
• Develop, curate, and maintain learning content and resources, including eLearning modules, job aids, toolkits, and digital learning libraries.
• Partner with business leaders and Human Resources to identify development opportunities, provide talent development consultation, and support organizational effectiveness initiatives.
• Measure and analyze learning effectiveness through performance metrics, leadership and learner feedback, and business outcomes to drive continuous improvement and demonstrate return on investment.
• Manage external learning vendors, consultants, and training resources to ensure quality, continuity, cost-effectiveness, and alignment with organizational objectives.

Requirements

• Bachelor’s degree in Business, Human Resources, Organizational Development, a related field, or equivalent experience.
• Progressive Talent Development experience.
• Significant experience designing enterprise learning programs and administering Learning Management Systems.
• Significant experience facilitating talent development at all levels, including leadership development.
• Experience implementing learning technologies and AI-enabled learning solutions.
• Learning and Development Professional Certification (CLDP) preferred.
• Experience supporting organizations with 500+ employees preferred.

Benefits

• Health Insurance with zero dollar paycheck cost for employee coverage and low cost for family plan.
• Dental and Vision Insurance.
• Short Term Disability and Term Life Insurance at no cost to the employee.
• Long Term Disability and Voluntary Term Life Insurance.
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance.
• 401(k) Retirement Plan with 100% match on the first 4% contributed; immediate vesting in employer match.
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement.
• Health Savings Account funded by FrankCrum.
• Paid time off and holiday pay.
• Education Benefit Program at the IRS Maximum allowance.
• PTO cash out.
• Tickets at Work.
• Alero Financial and its robust credit union benefits program.
• Employee and client referral bonus programs.
• Disaster Relief Fund for employees.

About Us

FrankCrum is a family-owned business-to-business entity since 1981, comprising several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency—all based in Clearwater, Florida. This "family of employer solutions" employs approximately 500 people who serve over 4,000 clients throughout the United States.

Our headquarters spans 14 acres and includes a café subsidized for employees, offering made-to-order breakfast, hot lunch options, and affordable dinners to-go. The café hosts monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Employees are recognized quarterly for exceptional customer service and tenure milestones.

FrankCrum supports community efforts through Trinity Café, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic.