Talent Acquisition Operations Manager
Overview
Lutron is seeking a Talent Acquisition Operations Manager to join their team in Coopersburg, PA. The role involves leading the interview scheduling, candidate experience coordination, interviewer load management, and recruiting-event logistics teams.
Responsibilities
Lead, coach, and develop a team of Recruiting Coordinators/Schedulers
Set performance expectations, manage workload distribution, and ensure consistent execution
Scale team capabilities to meet evolving business needs
Own end-to-end scheduling and coordination operations across the hiring lifecycle
Establish and manage key metrics (e.g., speed, quality, data accuracy)
Standardize processes, tools, and documentation to drive consistency and efficiency
Identify opportunities for continuous improvement based on data and stakeholder feedback
Ensure a high-quality, consistent candidate experience across all interactions
Manage interviewer capacity, readiness, and load balancing
Partner with recruiting leadership to forecast demand and align resources
Optimize TA systems (ATS, scheduling tools, automation) to enable scale
Ensure data integrity and reporting accuracy across all recruiting systems
Implement streamlined, tech-enabled workflows to reduce friction and manual work
Oversee planning and execution of recruiting events and career fairs
Manage logistics, materials, and vendor coordination to ensure operational readiness
Ensure adherence to recruiting policies, regulatory requirements, and audit standards
Maintain the integrity, security, and proper handling of candidate data across systems and vendors
Partner with Legal, HR, and IT to support compliant and privacy-aligned recruiting processes
Qualifications
Bachelor’s degree
10+ years professional experience post-academics
Experience managing a team in recruiting operations, HR operations, or a coordination-heavy function
Proven leadership skills and ability to coach, motivate, and develop people
Expertise in organization, prioritization, and problem-solving
Expertise in leveraging and optimizing ATS or scheduling platforms
Ability to thrive in a fast-paced, high-volume environment