Table Games Dealer School Student

About the role

We’re looking for talented individuals who believe in having fun and want to be part of an exciting industry. Join us at PENN Entertainment where you'll work with a diverse group of coworkers driven by their enthusiasm for helping people find and have more fun. We care about your career growth and will provide the support you need to expand your possibilities.

Responsibilities

• Meet Table Games Dealer School attendance requirements.
• Learn the applicable games offered in Dealer School, including craps, blackjack, roulette, pai-gow, and baccarat, to successfully graduate school.
• Demonstrate abilities to meet performance expectations in areas such as Communications, Initiative/Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics.
• Ensure interactions with Team Members and School Instructors follow the guidelines of the customer service program.
• Adhere to all Corporate and local policies, procedures, and operating guidelines.

Requirements

• Must be at least 18 years of age or older.
• Must have a High School Diploma, GED, or equivalent.
• Must be able to work on Weekends, Holidays, and higher-volume promotional days to satisfy the company's business needs after the Dealer School graduation.
• Previous experience in a customer service position preferred but not required.
• Must successfully complete dealer school.
• Must be able to successfully complete a Table Games audition displaying adequate Table Games dealing skills.
• Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets in Dealer School for training purposes.
• Must have the ability to display satisfactory dexterity for quick and accurate handling of training chips, training cards, and training cards.
• Must possess excellent verbal communication and interpersonal skills.
• Must be able to obtain a Pennsylvania Gaming Control Board license upon graduation.

Qualifications

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Skills

Excellent verbal communication and interpersonal skills are essential. Quick and accurate mathematical computations are necessary. Adequate dexterity for handling training chips, cards, and other gaming materials is required.

Benefits

Specific benefits such as day-one medical coverage, 401(k) matching, and annual performance bonuses may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Pay

Starting at $13.00 per hour, average $19 to $25 per hour after graduation.

Schedule

Monday through Friday 8:00 AM to 4:00 PM - Must complete 200 hours to graduate.