Table Games Dealer School for Blackjack (Horseshoe Bossier)

About the role

The Dealer Trainee is trained to create an entertainment environment for all guests, providing courteous, friendly, and prompt service in Table Games.

Responsibilities

• Provides an upbeat personality for all interactions with guests and fellow employees.
• Proactively anticipates customer needs and familiarizes self with guests to know names and personal facts.
• Handles money and provides chips for guests with strong money handling skills.
• Demonstrates knowledge of card games and basic understanding of other games and services offered at the property.
• Understands and adheres to department policies and procedures, including Federal and Regulatory laws and guidelines.
• Builds and achieves customer satisfaction while promoting special promotions appropriately.
• Coordinates with Casino Operations supervisors and Security to detect and prevent cheating and identify floor irregularities.
• Acts as a role model, presenting oneself as a credit to Caesars and encouraging others to do the same.
• Performs any other duties assigned by the Supervisor or Department Head.

Requirements

• High school diploma preferred.
• Must be able to obtain a Non-Key LA Gaming License and Responsible Vendor Certification.
• Strong money handling and documentation skills.
• Effective communication with all levels of the organization.
• Ability to work any day of the week and any shift.
• Must be able to read, write, speak, and understand English.
• Must be able to bend, crouch, kneel, twist, and lift.
• Responds to visual and aural cues.
• Must present a well-groomed appearance.
• Must be able to lift, pull, push, or carry up to 25 pounds.
• Works varying schedules based on business needs.
• Must work inside and continuously maneuver around the Pit area and throughout the hotel/casino property.
• Must tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust while on the casino floor.
• Ability to work well with co-workers as part of a team.