TABLE GAMES DEALER: FULL-TIME

Position Summary

We are seeking a skilled and professional Dealer to join our team. The ideal candidate will be responsible for dealing table games efficiently and accurately while maintaining a friendly and engaging atmosphere. The Dealer must ensure fair play, enforce house rules, and provide excellent Guest Service to all players.

Essential Functions

• Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
• Perform responsibilities in accordance with all Company standards, policies, and procedures.
• Deal Table Games with Accuracy and Efficiency.
• Manage the flow of live poker games.
• Visually and manually handle cards, chips, and game equipment in accordance with gaming regulations.
• Perform Basic Mathematical and Money Handling Tasks.
• Accurately count, collect, and distribute chips.
• Monitor wagers and payouts while maintaining concentration in a fast-paced environment.
• Provide Consistent and Professional Guest Service.
• Communicate clearly and respectfully with players and co-workers. Listen, speak, and respond appropriately in a noisy, crowded environment.
• Maintain Game Integrity.
• Observe player behavior and gameplay for accuracy and fairness. Report irregularities, disputes, or suspicious activity to supervisors as needed.
• Use Required Tools and Equipment.
• Operate shuffle machines, chip racks, and table accessories.
• Adhere to Gaming Regulations and Internal Policies.
• Follow all house rules, gaming laws, and responsible gaming practices.
• Maintain a Clean and Organized Work Area.
• Report maintenance or safety concerns promptly.

Duties and Responsibilities

• Assisting with general cleaning (e.g., wiping tables, organizing chairs).
• Training or mentoring new dealers (unless assigned formally).
• Engaging in customer service beyond gaming duties (e.g., escorting players, answering general casino inquiries).