Table Games Dealer - Full & Part Time - Harrah's Gulf Coast

Essential Duties and Responsibilities

• Upbeat personality for all interactions with guests and fellow employees.
• Proactive in anticipating customer needs.
• Dealers must be motivated in familiarizing themselves with all guests’ names and personal facts.
• Must possess money, handling skill in providing chips for guests.
• Knowledge of card games.
• Basic knowledge of other games and services offered at property.
• Knowledge of department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines.
• Routinely strives to build and achieve customer satisfaction.
• Exercises appropriate discretion in identifying communications of special promotions to customers.
• Coincides with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager.

Qualifications

• At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution.
• Must possess strong money handling and documentation skills.
• Must meet Harrah’s Rincon standards in regard to rules, game knowledge, and dealing.
• Must have knowledge of casino rules, procedures, and regulations pertaining to the Table games.
• Must be able to get along with co-workers and work as a team across departments and levels of management.
• Must present a well-groomed appearance.

Working Conditions

• Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property.
• Must be able to bend, crouch, kneel, twist, lift and work at a desk when performing Pit Clerk functions.
• Responds to visual and aural cues.
• Must be able to read, write, speak and understand English.
• Must be able to acknowledge, greet, and converse in English with customers.
• Must be able to operate a typewriter, computer, telephone, ten key adding machine, and calculator, photocopy machine and fax machine.
• Must be able to lift, pull, push or carry up to 40 pounds.
• Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment.
• When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.