Table Games Assistant Shift Manager

Position Title

Table Games Assistant Shift Manager

Pay Range

$95,000 +

Status

Full Time

Shift

Varies

About the Role

The Monarch Casino Resort Spa is seeking a passionate Table Games Supervisor to join our team. This position is responsible for overseeing daily operations, managing staff, and ensuring exceptional guest service.

Responsibilities

• Works closely with Table Games Shift Managers to implement and oversee strategies for customer service, comping, games layout and mix, revenue growth, and expense management.
• Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives of the Table Games Department.
• Assists in resolving team member issues and motivates team members to provide quality service.
• Maintains an active presence on the casino floor at all times.
• Aids in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Table Games department.
• Works hand in hand with other Operational departments to ensure highest standards of service and safety of guests and team members.
• Shares responsibility for the overall integrity of daily operations on assigned shift.
• Complies with and understands relevant laws and regulations, including the Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company policies, and IRS reporting.

Qualifications

• Must be at least 18 years old and able to obtain and maintain a Colorado Support Gaming License.
• One year of previous dealing experience preferred.
• Previous supervisor experience a plus!
• Skilled in establishing and maintaining effective working relationships with staff and other departments.
• Excellent guest service and communication skills with the ability to deal with guests.
• Proficient in Microsoft Office.
• Ability to speak and write English.
• Strong general mathematical skills.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to stand for duration of shift.
• Ability to bend, stoop, and continuously use hands.
• Successfully pass a pre-employment criminal background check and drug screen.

Benefits

• Full Time Team Members (30+ hours): Paid Time Off, 6 Observed Holidays and Holiday Pay, Health Benefit Insurance Package after 90 days including: medical, dental, vision, life insurance, 401k with company match, Career Development and Advancement Programs, Education/Tuition/Certification Reimbursement, Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions, Team Member Hotel, Retail and Spa Discounts, Subsidized Bus Transportation up to 80%.
• Part Time and Full Time Team Members (TMs): 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks, Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week, Free Covered Parking, Career Development and Advancement Programs, Education/Tuition/Certification Reimbursement, Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions, Team Member Hotel, Retail and Spa Discounts, Subsidized Bus Transportation up to 80%.

Company Culture

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions ensures that every experience at Monarch reflects the luxury and dedication we stand for.

Equal Opportunity Employer

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation.