T-Mobile Manager In Training (Wireless Experience Preferred) - Silverado Ranch

About the role

We're seeking a motivated leader to join our Manager in Training (MIT) program. This 90-day blended-learning experience is designed to prepare you for managing your own store. You'll learn how to supervise daily operations, drive sales performance, manage staffing and scheduling, mentor and support your team, and build your own leadership skills.

Responsibilities

• Accountable for managing all guest services, store operations, sales, profitability, merchandise, inventory, expense control, human resources management, and operating costs.
• Familiar with all aspects of retail, including hiring, scheduling, training, marketing, loss prevention, and team leadership.
• Serve as the primary point of contact for employees of the retail store.
• Responsible for the overall productivity results in the store and delivering those results based on key performance indicators.
• Hire and develop a team of effective Sales Associates.
• Train store associates in using store systems to support the Customer Experience, including the Point of Sale.
• Cultivate a positive environment that supports MobileOne's values.
• Coach Mobile Associates in building relationships with customers, understanding their needs, and delivering a strong customer experience.
• Maintain a clean and organized store environment at all times.
• Ensure visual merchandising is engaging to customers while adhering to MobileOne/T-Mobile standards.
• Stay updated on rapidly evolving T-Mobile technology and ensure Mobile Associates are trained on new products, offerings, and sales techniques.
• Ensure every customer need is met before they leave the store, fitting the right solution and setting them up for success through the customer on-boarding process.
• Utilize tools and resources to grow internal talent through continued coaching and performance assessment conversations.
• Drive operational efficiencies to help minimize risk and protect the store's assets.

Requirements

• Minimum 1 year of retail management experience (wireless industry required).
• Strong leadership, coaching, and communication skills.
• Ability to perform in a fast-paced, performance-driven environment.
• High school diploma or GED required; must be at least 18 years of age.
• Legal authorization to work in the U.S. and ability to pass a background check.

Benefits

• Health, Dental, and Vision Insurance.
• 401(k) Retirement Savings.
• Life and AD&D Insurance.
• No-cost Mental Health Program.
• Daily Pay.
• Discounted T-Mobile Cellular Service.
• Career growth opportunities.

The pay range represents hourly wage and potential store bonus.