Systems Support Engineer

Key Responsibilities

• Support and maintain Operational Technology systems, including Distributed Control Systems (DCS), Process Historians (e.g., OSIsoft PI / AVEVA), Laboratory Information Management Systems (LIMS), and industrial sensors and instrumentation
• Assist with integration between OT and IT systems, ensuring reliable data flow from the plant floor to enterprise applications
• Coordinate with process and instrumentation engineers to support control system changes, patching, and lifecycle management in accordance with change control procedures
• Maintain accurate records of incidents, changes, and asset configurations in CMMS or ITSM platforms
• Administer and maintain servers (Linux preferred; Windows Server experience beneficial) across site infrastructure
• Support virtualized environments (VMware / Hyper-V) and contribute to virtual machine lifecycle management
• Manage site networking infrastructure including switches, firewalls, and VLANs, with working knowledge of TCP/IP, LAN/WAN, and network segmentation (including IT/OT demilitarized zones)
• Maintain endpoint systems including ruggedized workstations, HMI terminals, and corporate laptops
• Support backup, recovery, and patching processes across both IT and OT environments
• Apply OT cybersecurity best practices aligned with frameworks such as IEC 62443 or NIST SP 800-82, including network segmentation, access control, and vulnerability management
• Support IT/OT security monitoring and assist in responding to alerts or anomalies
• Ensure systems comply with site security policies and relevant regulatory requirements
• Collaborate with process engineers, operations, and IT/digital teams to understand system needs and deliver practical solutions
• Document systems, procedures, and configurations to support knowledge sharing and continuity
• Participate in project planning and contribute to site digital improvement initiatives
• Champion a culture aligned with Lithium Americas’ Purpose, Vision, and Values

Required Qualifications

• Bachelor’s degree in information technology, Engineering, Computer Science, or a related discipline; equivalent experience may be considered
• Minimum 5 years of progressive experience in IT, OT, or digital systems environments, ideally within mining, resources, chemicals, or heavy industry
• Demonstrated experience with OT systems such as DCS, SCADA, Process Historian, LIMS, or industrial instrumentation
• Solid Linux systems administration skills (RHEL or Ubuntu), with comfort working in command-line environments
• Familiarity with networking fundamentals including TCP/IP, VLANs, firewalls, and IT/OT network segmentation
• Understanding of service management methodologies (ITIL)
• Understanding of OT cybersecurity principles and frameworks such as IEC 62443 and NIST SP 800-82
• Strong analytical and problem-solving skills with the ability to design and implement scalable solutions
• Demonstrated ability to manage multiple priorities, analyze complex technical problems, and deliver practical solutions in a fast-paced environment
• Excellent communication skills with the ability to collaborate across technical and non-technical, engineering, and operations teams
• Personal commitment to Lithium Americas’ Purpose, Vision, and Values
• Experience with cloud platforms (AWS or Azure) in an industrial or hybrid environment (preferred)
• Exposure to AVEVA PI / OSIsoft PI System administration (preferred)
• Experience supporting systems through capital project commissioning and handover phases (preferred)
• Relevant certifications such as GICSP, CCNA, LPIC, or similar (preferred)