Systems Support & Administration – Account Management

About the role

We are seeking a detail-oriented and motivated individual to join our Account Management team to assist with Systems Support & Administration capacity. This entry-level role is focused on supporting the accuracy, structure, and integrity of customer data within our internal systems.

Responsibilities

• Maintain and update customer account information within internal systems
• Support account structure updates, including:
• Company hierarchies
• Business unit alignment
• Data corrections
• Aid in executing data quality processes to ensure accuracy, consistency, and completeness
• Respond to internal requests related to system access, account visibility, and data updates
• Partner with cross-functional teams to investigate and resolve data or system-related questions
• Document processes and develop clear, user-friendly job aids and instructions
• Support system enhancements by participating in testing and rollout activities
• Track and manage updates using Microsoft Azure

Qualifications

• Bachelor’s degree in business, Supply Chain, Information Systems, or a related field (or equivalent experience)
• Strong attention to detail and comfort working with data
• Interest in systems, data management, or business operations
• Ability to manage multiple tasks and prioritize effectively
• Strong written and verbal communication skills and willingness to learn
• Basic proficiency in Microsoft Office tools (especially Excel)

Nice to Have (Not Required)

• Exposure to CRM systems (such as Microsoft Dynamics or Salesforce)
• Internship or coursework related to data, systems, or operations
• Familiarity with process documentation or workflow tools
• Awareness of emerging tools such as Microsoft Copilot or AI-driven productivity solutions.

Benefits

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus