Systems Operations Engineer 3 - Contingent

Our client, a leading organization in the financial services industry, is seeking a Systems Operations Engineer 3 - Contingent to join their team. As a Systems Operations Engineer 3 - Contingent, you will be part of the Cybersecurity Platform supporting Service Management initiatives. The ideal candidate will demonstrate strong problem-solving skills, effective communication, and a proactive attitude, which will align successfully in the organization.

Location: Charlotte, NC

What's the Job?

• Manage and develop multiple business functional areas with a focus on implementing and delivering long-term strategies, policies, and process improvements.
• Identify technology execution opportunities and develop strategies for process enhancement and risk management.
• Lead technology teams for assigned initiatives, ensuring solutions are designed, integrated, and controlled to improve effectiveness and efficiency.
• Interpret and develop policies and procedures for long-term organizational improvements.
• Collaborate with management to secure resources, influence outcomes, and ensure alignment with organizational strategies and policies.

What's Needed?

• 8+ years of Service Management experience or equivalent demonstrated through work experience, training, or education.
• Detailed knowledge of ServiceNow, ITIL, and ServiceDesk principles.
• Proficiency in Microsoft Office applications.
• Strong communication skills, both written and oral.
• Experience working in fast-paced, dynamic environments with senior leadership engagement.

What's in it for me?

• Opportunity to work with a forward-thinking organization committed to diversity and inclusion.
• Engagement in impactful projects that enhance organizational cybersecurity and operational excellence.
• Collaborative work environment fostering professional growth and development.
• Chance to develop expertise in ServiceNow and ITIL methodologies.
• Competitive contingent employment opportunity with potential for future engagement.

Benefits

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay