Systems & Network Administrator

Responsibilities

• Support enterprise team members by maintaining, updating, and enhancing core systems, and by building new solutions that improve usability, adoption, and productivity across the organization
• Administer and maintain enterprise platforms including Okta, Microsoft 365, Intune, NinjaOne, and Cloudflare ZTNA
• Manage and maintain virtualized server infrastructure (VM server management), including provisioning, patching, and performance monitoring
• Ensure systems are secure, compliant, and highly available
• Manage endpoint lifecycle, including provisioning, compliance, and application delivery
• Configure and maintain Mobile Application Management (MAM) and Mobile Device Management policies for iOS and Android devices
• Support system integrations across platforms such as NetSuite, Salesforce/Sitetracker, and call center tools
• Monitor system health and proactively resolve issues before impact
• Continuously evaluate and improve tooling, configuration, and architecture
• Administer, maintain, train users on, and troubleshoot secure access frameworks including Cloudflare ZTNA
• Enforce identity and access controls including MFA, conditional access, and device trust
• Support log forwarding, monitoring, and SIEM integrations
• Identify security risks and drive remediation
• Partner with security stakeholders to strengthen overall posture
• Maintain and support corporate office networks including switches, firewalls, routing, and wireless systems
• Troubleshoot performance and connectivity issues
• Ensure uptime, redundancy, and scalability of network infrastructure
• Support & collaboration
• Act as a senior technical escalation point for complex user and system issues
• Provide Tier 2/3 support when needed
• Collaborate with internal teams on cross-functional projects
• Support business initiatives requiring IT integration or enablement

Qualifications

• 3+ years of systems and/or network administration experience
• VM / virtual server management experience
• Strong Microsoft 365 and Microsoft Intune administration experience
• Cloudflare ZTNA experience, troubleshoot access issues
• Mobile Application Management (MAM) setup and configuration experience
• Experience with identity platforms such as Okta
• Familiarity with SIEM and security operations
• Working knowledge of Salesforce / Sitetracker administration
• Cloudflare ZTNA experience, troubleshoot access issues
• Experience with system integrations (e.g., NetSuite, call center tools)
• Scripting or automation experience