Systems Integrator

The Systems Integrator (IT Asset/Lab Manager) collaboratively works closely with the Sponsor, OM, and P&O Teams to identify, understand, and anticipate Mission Partner and SYSTEM requirements. The ITAM is responsible for executing administrative tasks related to IT procurement, inventory tracking, and lifecycle management of hardware and software assets.

• Maintains accurate records of licenses, warranties, and service agreements, supporting compliance and cost-effective decision-making.
• Works with the TL and SLA to set and articulate a vision of improving CUSTOMER IaaS platform and product capabilities.
• Supports customer infrastructure build-outs (cage builds, overhead installations, rack and stack), testing, maintenance work, monitoring and responding to mechanical, electrical, fire protection, telecom, and security systems.
• Develops and implements the configuration management processes according to Sponsor guidelines and ITSM best practices.
• Establishes and maintains the program CM Database (CMDB) (i.e., enter and/or update configuration tracking information, implement approved CMDB structure changes, including attributes and relationships, perform CMDB audits).
• Works with the CPM, and P&O Teams leadership team to ensure adherence of CM processes throughout life cycle phases.

Daily tasks include, but are not limited to:

• Maintain and update databases of IT assets including hardware, software, licenses, warranties, and service agreements.
• Track asset lifecycle activities including acquisition, deployment, reassignment, renewal, and disposal.
• Cook up IT procurement activities by working with vendors and internal stakeholders to support sourcing and acquisition.
• Monitor software license compliance and renewals, ensuring the organization remains within contractual and legal obligations.
• Standardize products and procurement procedures to minimize costs and streamline IT operations.
• Analyze inventory data to identify trends, optimize stock levels, and support budgeting and forecasting.
• Track and report on asset quality and performance across their lifecycle, identifying issues or opportunities for improvement.
• Ensure timely decommissioning and secure disposal of obsolete IT assets in accordance with company policies.

Required Skills

• Technical Skills: Strong understanding of hardware, software, and network technologies. Problem-solving: Ability to identify and resolve complex technical issues. Communication: Excellent written and verbal communication skills to effectively convey technical information to both technical and non-technical audiences. Project Management: Ability to plan, organize, and manage integration projects effectively, including managing timelines and budgets. Collaboration: Strong interpersonal skills to work effectively with cross-functional teams and stakeholders.

Desired Skills

• Industry Certifications: Relevant certifications from manufacturers, such as Microsoft, Cisco, or CompTIA.
• Automation Tools: Experience with automation tools for system integration and deployment.
• Security Knowledge: Understanding of security best practices and protocols for protecting integrated systems.
• Programming Languages: Familiarity with common programming languages and scripting languages for system configuration and automation.
• Database Management: Experience with relational databases and database management systems.

At Nightwing, we value collaboration and teamwork. You’ll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we’ll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.