Systems Integration Service Technician

About the Role

DH Pace Company, Inc. is hiring an Integrated Security Solutions Service Technician in Tempe, AZ. We are considering experienced applicants only. In this position, you will be responsible for the service of Commercial Integrated Security Systems such as Electronic Access Control Systems, CCTV/Video Monitoring and Intrusion Alarm Systems. Be part of a company that values safety, teamwork, and professional growth.

Responsibilities

• Service systems including Access Control, CCTV, Intrusion Detection, Intercom, Emergency Phone, and Parking Revenue Systems and more.
• Collaborate with customers, vendors, and subcontractors to ensure successful installations.
• Provide customer training and handle on-site assessments for service needs.
• Promote business opportunities for service contracts and maintain product knowledge.
• Keep a clean, safe work environment and manage job documentation efficiently.
• Maintain inventory on truck and have knowledge and understanding of all parts, part numbers and part descriptions.
• Other duties as assigned.

Requirements

• Minimum of 2 years in video surveillance and camera systems preferred
• High School Diploma or GED preferred
• Valid Driver's License and good driving record required
• Strong troubleshooting skills
• Strong communication skills and a commitment to customer service

Benefits

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews