Systems Enhancements Specialist

About the role

The Systems Enhancements Specialist is responsible for prioritizing system enhancement requests for existing MLM systems, ensuring proper/value-add business justification.

Responsibilities

- Spec out with requestor new business requirements and validate audit compliance/impact, if applicable - Collaborate with ICT on high level estimate (solicit funding if required), user testing and deployment support - Review and approve all ICT Business Requirements Documents for work to commence as outlined - Document appropriate training, communicate deployment intentions with respective user base, point of contact during launch; collaborate with MLM Plant Logistics Support team for appropriate job function training transfer - Track ICT progress of initiatives through completion; escalate / remove barriers as needed - Define AI use cases to aid user training and data mining for past trends/future forecasts - Analyze key business metrics for troubled areas to assess opportunity to improve through system improvement - Lead for any new system development / new location launch within the MLM space (i.e. Modernization of mainframe to Web, automated solutions for unique circumstances)

Qualifications

Basic Qualifications

- Bachelor’s Degree in a related field - Minimum of 6 years MLM/Supply Chain/ICT experience, directly working/interfacing with systems used / day-to-day processes - Project Management skills - Skilled with Microsoft Office Suite basics (PowerPoint, Excel)

Preferred Qualifications

- Master’s degree in a related field - 6 or more years of coding and project management experience - Cost Deployment / Data stratification / Cost-Benefit Analysis - Successful development and deployment of analytic tools (i.e. Power BI, Power Apps)

Benefits

Salaried Employee Benefits (US, Non-Represented) - Health & Wellbeing - Compensation, Savings, and Retirement - Time Away from Work - Family Benefits - Professional Growth - Company Car & More

Pay

Not specified

Schedule

Not specified