Systems Engineer - Physical Security

About the role

The Systems Engineer – Physical Security will work alongside project management and enterprise architects to install, commission, and test various physical security systems in diverse environments. This role requires a proactive, customer-focused individual with a strong understanding of physical security technology.

Responsibilities

• Deploy access control and video management systems based on industry best practice standards
• Install low-voltage wire and hardware for access control and video surveillance systems
• Setup, program, and configure network appliances and related software
• Commission and test newly installed access control and video surveillance systems
• Review, interpret, and properly execute project plans: drawings, specifications, project data
• Participate in project meetings with stakeholders, both internal and external
• Create training documents and instruct end-users in the use of systems
• Maintain accurate installation and service records and create precise as-built documentation
• Provide subject matter expertise related to access control and video surveillance systems
• Respond to phone, email, voicemail, and verbal inquiries and collaborate closely with vendors to inspect, troubleshoot, and assure timely resolution of service issues
• Safely operate and maintain assigned company vehicle
• Obtain and maintain industry certifications and licenses
• Perform other related duties as assigned

Requirements

• High School Diploma/GED or Bachelor’s degree or equivalent experience
• Certification in one or more of the following: Genetec, Avigilon, and Milestone
• Previous access control and/or video surveillance system installation experience preferred
• Demonstrated ability to build and maintain strong customer relationships; will serve as the primary point of contact for a high-touch customer
• Mechanically inclined and resourceful
• Analytical and critical thinker
• Proficient with Microsoft Office Suite
• Self-starter that is excited to be part of the initial group of employees for a high-growth company
• Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders
• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment

Qualifications

• High School Diploma/GED or Bachelor’s degree or equivalent experience
• Certification in one or more of the following: Genetec, Avigilon, and Milestone
• Previous access control and/or video surveillance system installation experience preferred
• Demonstrated ability to build and maintain strong customer relationships; will serve as the primary point of contact for a high-touch customer
• Mechanically inclined and resourceful
• Analytical and critical thinker
• Proficient with Microsoft Office Suite
• Self-starter that is excited to be part of the initial group of employees for a high-growth company
• Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders
• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment

Skills

• Proactive and customer-focused
• Strong understanding of physical security technology
• Installation and commissioning of access control and video surveillance systems
• Project management and coordination
• Technical troubleshooting and problem-solving
• Effective communication and interpersonal skills
• Microsoft Office Suite proficiency

Benefits

• Comprehensive medical, dental, and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive compensation
• Collaborative and welcoming office culture
• Work-life balance and unlimited paid time off
• Company vehicle and necessary equipment

Pay

TBD

Schedule

TBD

Benefits

• Comprehensive medical, dental, and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match, Health Savings Account, Life Insurance, and Long-Term Disability
• Competitive compensation
• Collaborative and welcoming office culture
• Work-life balance and unlimited paid time off
• Company vehicle and necessary equipment