Systems Engineer, Pharmacy Automation

Responsibilities

• Serve as the software systems, integration, and IT subject matter expert for all project realization activities.
• Advise customer teams on the required server software infrastructure needed for successful implementation of Swisslog Healthcare solutions.
• Responsible for installation and integration tasks associated with projects, including internal systems integration and interfaces with customer’s third-party systems.
• Deploy software updates and upgrades to customer systems as required.
• Collaborate with Project Managers, Site Installation Managers, and the implementation team to complete the interface and connectivity between automation hardware and the server infrastructure.
• Lead the installation and development of label programming, following best practices.
• Assist the Director of Systems Engineering & Implementation with effort estimates and scope of work definitions necessary for special projects.
• Collaborate extensively with the technical product teams and Technology Centers to develop deployment and software best practices.
• Perform other duties as assigned.

Application Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or five years of relevant experience in a healthcare software/application deployment or customer support role.
• Familiarity with healthcare interfaces or equivalent industry standard interfaces (HL7) and integration engines (e.g., Mirth Connect, Rhapsody, etc.).
• Proactive problem-solving and troubleshooting skills with the ability to quickly understand the integration and data flow between disparate systems.
• Three years of experience with:
  • Microsoft SQL query and data manipulation.
  • Solutions development via scripting or a programming language (e.g., JavaScript, Bash, Ruby, Python, etc.).
  • Installing, configuring, and supporting Windows Workstation, Windows Server, Microsoft SQL Server, and Linux applications.
  • Familiarity with common support tools (e.g., SecureLink, Beyond Trust, GitHub, Slack, Microsoft Office Suite, etc.).
• Ability to travel within the US and Canada as required for team collaboration and customer project support (10–15%).

Desirable Qualifications

• Management of EDI message handling.
• Experience with Crystal Reports or similar SQL reporting tools.
• Troubleshooting IT infrastructure including networks and VPNs.

Compensation

Salary range: $80,000 – $90,000, commensurate with experience and skillset.

Benefits

• Medical, dental, and vision insurance.
• Tuition reimbursement.
• Disability coverage.
• 401(k) matching (up to 8%).