Systems Engineer III – Radio Coordinator | Madison, WI | Hybrid

Key Responsibilities

• Support, configure, maintain, and install digital radio and P25 trunking systems.
• Develop and implement standards for radio hardware, software, and network technologies.
• Perform fleet mapping, radio inventory management, and Code Plug maintenance/audits.
• Cook up radio equipment purchases and ensure compatibility and cost effectiveness.
• Aid with FCC radio frequency licensing and license maintenance.
• Coordinate frequency usage with outside agencies for mutual aid and emergency response.
• Work with vendors, contractors, engineers, and internal teams on radio system installations.
• Aid with network connectivity for radio systems, including switches and other network equipment.
• Install, configure, and back up workstations supporting IT-integrated radio systems.
• Conduct site surveys and evaluate radio communication systems and services.
• Aid with emergency backup resources and system-failure response.
• Maintain consistent talk groups and communication trunking systems.
• Provide technical consultation and recommendations regarding radio communications equipment.
• Prepare technical documentation, project reports, questionnaires, surveys, and system diagrams.
• Act as a liaison between users, vendors, manufacturers, and service providers.
• Train staff on radio systems, equipment, and services.
• Develop and coordinate training plans for technical and maintenance personnel.
• Stay current with emerging radio communication technologies and industry standards.

Qualifications

• 1–2+ years of experience supporting, configuring, maintaining, and installing radio systems and related technologies.
• Experience with EF Johnson Radio Coordinator.
• Knowledge of digital radio trunking systems and radio equipment.
• Experience developing and implementing radio hardware, software, and network standards.
• Experience with fleet mapping and maintaining/auditing Code Plug data for programmable radios.
• Experience maintaining radio equipment inventories and coordinating equipment purchases.
• Knowledge of FCC licensing procedures and requirements.
• Knowledge of radio programming software and interface equipment.
• Networking concepts and troubleshooting.
• Experience with switches, routers, and firewalls.
• Experience with copper and fiber-optic cabling.
• Working knowledge of Windows OS and Microsoft Office.
• Strong written and verbal communication skills.
• Ability to create technical documentation and detailed system diagrams.
• Ability to work independently and collaboratively while managing multiple projects.

Additional Information

• Nice to have : Network topology and troubleshooting experience.
• Advanced PC skills.
• Microsoft Visio or similar documentation software experience.

Additional Details

• Extensive hands-on field work is required.
• Travel is primarily in-state day trips, with occasional overnight travel.
• Candidates should be comfortable working directly with vendors, facilities, and technical teams.
• Strong technical communication and problem-solving skills are essential.