Systems Engineer I

About the role

We are seeking a skilled individual to join our team at Aflac. This role requires a strong background in network hardware and software troubleshooting, as well as experience with Microsoft platforms, AWS Systems Operations, and distributed processing.

Responsibilities

• Provides support on design/architectural and maintenance of a multi-platform environment for distributed on premise and cloud
• Serves as the subject matter expert in performing maintenance and support of most customer products
• Troubleshoots and analyzes complex issues/problems specific to a broad range of infrastructure products and networking components
• Documents solutions and builds checklists for team use; provides on-the-spot training with clients and practices proactive knowledge-sharing
• Helps in the design, implementation, configuration, and standards of operating systems at the enterprise level in a multi-platform environment
• Regulates systems performance; resolves system problems, capacity issues, and inoperability by tracking/reporting maintenance and fine-tuning systems to achieve optimum level of performance
• Establishes the development of disaster recovery plans, and develops the appropriate test plans
• Ensures the system's compliance with the organization's requirements through the implementation of, auditing of, and adherence to policies, procedures, and security standards
• Ensures data integrity by evaluating and managing the appropriate software/hardware solutions
• Reviews Aflac systems and services provided by vendors to ensure that service levels meet requirements
• Develops and plans software/hardware upgrades and system installations in accordance with established policies and procedures
• Performs other duties as required

Requirements

• Bachelor's Degree in Computer Science, Information Systems or related field
• 0 - 2+ years of experience monitoring, analyzing and maintaining computer system operations
• Or an equivalent combination of education and experience

Qualifications

• Skilled in network hardware and software troubleshooting techniques
• Experience with Microsoft platforms, AWS Systems Operations, and distributed processing
• Knowledge of Microsoft Office 365 administration and Azure Active Directory
• Experience with SQL Server, IP (Internet Protocol), Windows, Unix, and Java
• Experience integrating multiple software packages
• Problem-solving skills, especially in technically challenging environments
• Experience with enterprise backup solutions and disaster recovery protocols
• Experience with server hardware & O/S management
• Experience with Microsoft Active Directory

Skills

• Network hardware and software troubleshooting techniques
• Lead Medium Projects (312 Mths)
• Internal controls and change management processes
• Microsoft Platforms
• AWS Systems Operations
• Distributed Infrastructure
• SQL Server
• IP (Internet Protocol), Windows, Unix
• Networking
• Java
• Integration of Multiple Software Packages
• Problem Solving Skills
• Supporting Enterprise Backup Solutions
• Distributed security protocols and implementations
• Unix Platforms
• Disaster Recovery Experience
• Server Hardware & O/S Management
• Server Hardware Configuration
• Infrastructure Support
• Microsoft Active Directory

Benefits

• Total Rewards: Salary range $62,000 - $90,000
• Healthcare benefits including medical, dental, and vision coverage
• Prescription drug coverage
• Flexible spending accounts for healthcare and dependent care
• Aflac supplemental policies (Accident, Cancer, Critical Illness, and Hospital Indemnity)
• 401(k) plans
• Annual bonuses
• Opportunity to purchase company stock
• 11 paid holidays per year
• Up to 20 days of paid time off per year
• State-mandated sick leave for Washington employees (1 hour per 40 hours worked)
• Other leaves of absence available when needed

Pay

The salary range for this job is $62,000 - $90,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation.

Schedule

This role is an onsite role requiring work at the Aflac Communicorp-Lockwood Building in Columbus, GA during your set working schedule.