Systems Engineer

Operational Responsibilities

• Design and implement disaster recovery for the provider-side server network.
• Perform server and software upgrades to maintain security and performance standards.
• Continuously monitor and maintain system health, performance and security across server environments.
• Conduct server operational reviews and troubleshoot issues to ensure uptime and reliability.
• Process service orders and support operational requests as needed.

Strategic Initiative Support

• Research system and software requirements and perform lab testing to evaluate new technologies and solutions.
• Design, build, and implement infrastructure improvements and new system capabilities.
• Commission and deploy virtual and physical servers.
• Perform hardware repairs, upgrades, and installations.

Qualifications

• Technical Degree or experience with server hardware, virtualization, and hosted environments.
• Strong understanding of Microsoft Windows Server and Linux environments.
• Knowledge of networking fundamentals (DHCP, DNS, firewalls, email/web hosting, network security, database configuration and management, visualization, databases and DEVOPS).
• Familiarity with system monitoring tools (Elastic Stack, or LOG management, Grafana, SolarWinds, SNMP).
• Experience with backup solutions (e.g., Rubrik).
• Knowledge of Debian and RedHat-based systems concepts.

Skills

• Excellent written and verbal communication skills.
• High attention to detail and a methodical approach to problem-solving and troubleshooting.
• Effective project management and time management skills.
• Ability to learn quickly and adapt in a dynamic environment.

Benefits

• Company-paid Dental, Term Life Insurance & LongTerm Disability.
• Free degree and certificate programs for eligible employees.
• Low-cost Medical, Prescription, and Vision plans.
• Health Savings Account with annual company contributions.
• 401(k) with a company match.
• Paid holidays.
• Generous PTO.
• In-house training programs.
• Discount on Smithville Products and Services.

Pay

Details TBD.

Schedule

Typical work hours are Monday through Friday, 8am - 5pm; however, may work evenings, and/or weekends as needed to meet critical deadlines or respond to problems.

On-call Rotation

One week per month.

Work Environment

Typically working next to loud equipment in data centers.

About the Role

Smithville Communications - Indiana's trusted, locally owned provider of Internet, Voice, Security, and Enterprise data services - is seeking a skilled and detail-oriented Systems Engineer to support and enhance our network infrastructure.

Requirements

We are unable to sponsor or take over sponsorship of an employment Visa at this time. Direct applicants only.

Who We Are

For over 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana.