Systems Engineer

About the role

Cloudflare engineering delivers code to production at a tremendous pace, and depends on automated testing to do so without incidents. The SLO team builds and runs the internal platform and tooling that empowers other engineering teams to set up Service Level Indicators (SLIs) and effectively measure their Service Level Objectives (SLOs). This enables all engineering teams to effectively measure their service and feature reliability that verify the interactions between systems and products in production at huge scale.

What You Will Do

• Build the Platform: Create and maintain production reliability testing infrastructure and availability reporting.
• Define Reliability Metrics: Measure uptime metrics like correctness, availability, and latency SLIs/SLOs.
• Develop, document, and execute SLI/SLO plans to verify systems continue to operate as expected.
• Collaborate Cross-Functionally: Collaborate with engineering teams to understand how their systems function and interact with other Cloudflare systems in production at a huge scale.
• Communicate & Improve: Provide clear and concise feedback to engineering and product teams as an excellent communicator. Help drive continued improvements in the software development and reliability measurement processes.

What You Will Need

• Experience: Proven track record as a software engineer or similar role with a deep understanding of developing and maintaining distributed systems.
• System Design: Experience designing, implementing, and maintaining secure and highly-available distributed systems.
• Programming Languages: Programming experience with one of the following languages: Go, Rust, or Python.
• Reliability Metrics: Deep understanding and hands-on experience measuring uptime metrics like correctness, availability, and latency using SLOs/SLIs.
• Bonus Points: Experience working with Clickhouse, Prometheus, GraphQL, and Postgres.
• Experience working with data pipelines with a focus on reliability and scale.
• Experience working with synthetic traffic & load testing tools.
• Experience developing reliable, extensible platforms that other engineers can trust and leverage.

Benefits

• Health & Welfare Benefits: Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Fertility & Family Forming Benefits, On-demand mental health support and Employee Assistance Program, Global Travel Medical Insurance.
• Financial Benefits: Short and Long Term Disability Insurance, Life & Accident Insurance, 401(k) Retirement Savings Plan, Employee Stock Participation Plan.
• Time Off: Flexible paid time off covering vacation and sick leave, Leave programs, including parental, pregnancy health, medical, and bereavement leave.

About Cloudflare

Cloudflare is on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.