Systems Engineer 1

About the role

The Systems Engineer 1 serves as an individual contributor in an Information Technology role, providing system implementation, support, monitoring, and maintenance of applications and services. The Systems Engineer must possess the ability to apply an interdisciplinary approach to ensure technical needs are translated into step-by-step processes, effectively producing efficient and effective results. A systems engineer will often collaborate with a project manager and the engineering team and take the lead to translate between the two to facilitate the achievement of a successful system being placed into operation. The Systems Engineer will also work throughout each stage of the given system or process, from design and development to validation and operation, including quantitative risk assessment, often focusing on performance, testing, scheduling, and costs. The Systems Engineer will be in near constant communication with other engineering staff, project managers, the Senior Systems Engineer, and other project or operational stakeholders. This staff member will carry out her/his duties by adhering to the highest standards of ethical and moral conduct, acting in the best interest of the organization, and fully supporting the mission, vision, and values of Augusta University.

Responsibilities

• Daily systems operations tasks to verify system integrity and availability, including monitoring applications and servers, and responding to alarms in a timely manner, preventing client impact and performance degradation.
• Perform ongoing performance tuning, hardware/OS upgrades, and resource optimization.
• Deploy, set up, and maintain complex testing environments.
• Manage changes and project activities and communicate with impacted stakeholders.
• Provide Tier III and other support per service request.
• Perform other duties as assigned.

Requirements

• Bachelor's degree from an accredited college or university with two years of experience.
• Experience in Windows Server, Active Directory support. Experience with Red Hat Linux. Experience with Office 365. Proficient in university and enterprise information technology and service delivery.
• Knowledge of Red Hat Enterprise Linux 5, 6, 7, and 8; Red Hat Satellite Server, RHEL High Availability (Clustering); and RHEL authentication using SSSD.
• Proficient in Microsoft Office and other computer software/databases.
• Experience dealing with vendors and contractors.
• Understanding of change and configuration management principles.
• Experience in maintaining large quantities of physical and virtual servers.
• Understanding of Privileged Access Manager PAM solutions and associated tools.
• Practical scripting experience in automating tasks and processes in multiple languages (bash, ksh, Python, Puppet, etc.).

Preferred Qualifications

• Experience with Red Hat Linux.
• Experience with Office 365.
• Proficiency in Microsoft Office and other computer software/databases.
• Experience with Windows Server, Active Directory support.
• Experience with Red Hat Linux.
• Experience with Office 365.
• Proficiency in university and enterprise information technology and service delivery.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of the standard business hours may be required)
Pay Band: B12
Salary: $62,300/annually-$64,480/annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: Until Filled

Conditions of Employment

• All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
• If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
• Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365