Systems Development Engineer, Frontier Amazon Dedicated Cloud (ADC)

About the role

The Frontier ADC team delivers the AWS GenAI and Agentic AI service portfolio to customers in GovCloud and isolated environments, pushing the boundaries of cloud computing and AI/ML technologies. The team expands Frontier AI services across GovCloud and isolated regions, drives automation investments, and delivers innovative solutions. They support services such as Amazon Bedrock, Amazon Quick, Amazon Bedrock AgentCore, and Kiro, and seek a Systems Development Engineer II who can think big, simplify complex problems, and ensure the best customer experience while working with Amazon's largest and most demanding government customers.

Responsibilities

• Build innovative solutions and expand services into GovCloud and isolated regions.
• Improve operations to provide resiliency and the best customer experience.
• Influence technical strategy and architectural decisions within the team and with partner teams, making data‑driven decisions.
• Develop, build, and operate AWS Frontier AI services that enable customers to leverage generative AI and agentic capabilities in secure environments.
• Support execution of security campaigns (blocked software, host patching) and parity programs.
• Work cross‑functionally to foster constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues.
• Love to code — building tools in Java or solving complex system problems in Python — and use technology to solve problems.
• Think big — build and deploy solutions across thousands of devices, improving and streamlining processes for massive‑scale work.
• Drive resolution of technical issues and improve customer experience.

Requirements

• Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)
• Experience in automating, deploying, and supporting large‑scale infrastructure
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Experience with Linux/Unix
• Experience with CI/CD pipelines build processes
• Current, active US Government Security Clearance of TS/SCI with Polygraph

Qualifications

• Experience with distributed systems at scale

Skills

• Strong Linux and networking fundamentals
• Strong software and systems skills in large‑scale, distributed environments
• Aptitude for deep‑dive troubleshooting and leading technical post‑mortem discussions
• Passion for solving difficult technical problems related to AWS service builds and operations in GovCloud and isolated environments
• Systems design, operations, automation, and process improvement expertise
• Bias for action, invent and simplify, insist on the highest standards, deliver results

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D, optional supplemental life plans)
• Employee Assistance Program (EAP) and mental health support
• Medical advice line
• Flexible spending accounts
• Adoption and surrogacy reimbursement coverage
• 401(k) matching