Systems Deployment Engineer

Responsibilities

• Work with a dedicated team of engineers providing technical support to 29 US Coast Guard dental clinics and some Air Force locations.
• Provide Tier I through Tier IV support for the dental imaging systems deployed across DHA dental clinics primarily between 8am – 5pm EST.
• Install and configure Apteryx Xray Vision DCV or MiPACS Viewer on workstations.
• Install and configure plugins and drivers for dental equipment on the viewer workstations.
• Maintain the cybersecurity posture of the deployed systems, working at the direction of the DHA ISSOs.
• Perform regular security monitoring to identify any possible vulnerabilities; configure / add new security solutions, as necessary.
• Perform monthly security patching of all USCG servers and workstations.
• Routinely scan systems and remediate configuration settings when new Security Technical Implementation Guides (STIGs) are released.
• Build and rebuild servers and workstations, configuring the hardware, software, images, and peripherals in accordance with MDE standards and project/operational requirements.
• Develop and maintain installation and configuration procedures.
• Apply operating system (OS) upgrades as needed, and maintain administrative tools and utilities as required.
• Coordinate with onsite administrators and staff to accomplish these tasks, travel to customer sites as required.
• Create, modify, and deactivate Coast Guard user accounts within DHA Active Directory.
• Cookware, imaging, configuration, and shipping IT equipment upgrades, planning, and collaboration with customer sites for travel and installation.
• Ensure system hardware, operating and software systems, and related procedures adhere to DHA standards.
• Participate in technical research and development initiatives to promote continuous improvement and innovation.
• Research, evaluate, and recommend innovative technologies and automation opportunities to improve system administration efficiency and scalability.
• Perform daily system monitoring, verify the integrity and availability of all hardware, server resource optimization, key processes, application logs, and verify completion of scheduled jobs such as backups.
• Repair and recover from hardware or software failures; coordinate and communicate with impacted Dental Clinics and System teams to restore services.
• Image, configure, and ship replacement equipment as needed.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization; configure CPU, memory, and disk partitions as needed.
• Serve as a member of the MDE Systems Administrator team, supporting enterprise infrastructure initiatives as required.
• Willingness to work early mornings, evenings and weekends on a monthly basis, periodically with little advanced notice.
• Periodically travel to customer sites to provide on-site support.
• Support other tasks as needed and assigned.

Requirements

• Must be a U.S. Citizen.
• Must possess a current, favorably adjudicated NACLC, Tier 3, or higher background investigation or be eligible to obtain an interim Public Trust while undergoing required investigation.
• Must have at least one of the following credentials: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP, Network+
• Minimum 5 years of progressive experience as a Systems Administrator/Engineer.
• Experience with cyber security compliancy tools.
• Strong analytical and problem-solving abilities.
• Strong time management and organizational skills.
• Excellent written and verbal communication skills.

Preferred Skills/Experience

• Active Secret clearance.
• Experience working in a distributed PACS environment.
• Experience with Medicor Imaging MiPACS Storage Server Manager and Client Viewer.
• Experience with Apteryx XrayVision DCV Viewer and XVHost PACS server.
• Experience with dental modalities both intraoral and extraoral.
• Experience with VMware, PowerShell, Active Directory.
• Experience with Trellix, Cloudstrike, MECM, SCAP, Nessus, ACAS, and eMASS.