Systems Architect (Remote)
The Systems Architect I
Lead requirements gathering sessions with customers and produce platform requirements that meet their business and benefits administration needs.
Gathers, analyzes, and understands system requirements for the execution of ongoing work and during Annual Enrollment.
Works directly with customers to troubleshoot, research, and resolve questions and issues relating to the platform.
Partners with Architect II resources to design solutions to ensure best practices are leveraged and identifies any downstream impacts.
Completes Decision Support document, work orders and creates work requests for the configuration and analyst resources to execute.
Partners with Configuration Specialists and System Design Analysts to support configuration of defined platform requirements.
Operates effectively within the project timelines/SLAs to meet and / or exceed expectations and business drivers.
Builds trusted client partnerships.
Qualifications
- Bachelor's Degree require or equivalent 5+ years' implementation and/or project management experience
- 3 to 6 years of experience gathering/analyzing data for writing system requirements, performing system configuration, and creating ETL processes for data transactions
- 1 to 3 years of experience writing test plans & test cases
- Experience performing requirements gathering, functional and data analysis, and system design and configuration
- Experience with a scripting and/or client-side programming language
- Experience conducting all levels of system and user acceptance testing
- Experience maintaining system documentation for internal and external use
- Experience working with multiple projects and collaborating with diverse resources to meet timeline objectives
- Ability to identify and document data types, rules, mapping, and conversation requirements
- Ability to identify and escalate deficiencies in technical work and implementation plans
- Good listener, able to apply the knowledge gained effectively
- Proven ability to manage multiple high-profile projects in a fast-paced environment
- A self-directed team player: collaborative, seeks input, accepts and incorporates feedback from others, freely helps
- Client-focused, positive, and professional attitude
- Organized, detail oriented, accurate and responsive
Pay
The pay range for this position is $70K to $110K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).
Benefits
If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/
About the Role
Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
Responsibilities
Discover and analyze client needs and implement them effectively on the proprietary platform, Benefitsolver.
Define, document, and perform system configurations while collaborating with the onboarding team members to identify defects and manage rework throughout the implementation cycle.
Ensure seamless integration and support for others in performing their roles effectively.
Deliver accurate, efficient onboarding solutions that meet client requirements.
Requirements
Lead requirements gathering sessions with customers and produce platform requirements that meet their business and benefits administration needs.
Gathers, analyzes, and understands system requirements for the execution of ongoing work and during Annual Enrollment.
Works directly with customers to troubleshoot, research, and resolve questions and issues relating to the platform.
Partners with Architect II resources to design solutions to ensure best practices are leveraged and identifies any downstream impacts.
Completes Decision Support document, work orders and creates work requests for the configuration and analyst resources to execute.
Partners with Configuration Specialists and System Design Analysts to support configuration of defined platform requirements.
Operates effectively within the project timelines/SLAs to meet and / or exceed expectations and business drivers.
Builds trusted client partnerships.
Skills
Strong understanding of business processes and tasks to ensure seamless integration and support for others in performing their roles effectively.
Benefits
Comprehensive benefits package including health insurance, retirement plans, paid time off, and more.
Schedule
Full-time position.
Equal Opportunity
Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.