Systems Analyst Sr - EPIC Resolute with HB Claims Certification

About the Role

From a senior position and under very limited supervision, you will function as a member of various multi-disciplinary teams with complex assignments in Clinical and Business Information Technologies. You will demonstrate expert analytical skills and extensive clinical and business knowledge with expertise in one or more specialized areas. Independently design, configure, develop, enhance, and test complete systems of complex Information Technology systems using various tools in support of business and clinical operations. Additional responsibilities include documentation, training other analysts and super users, and coordination of hardware installation and support. You will take initiative and exercise independent judgment to resolve urgent problems and act with broad authority when necessary to resolve emergencies.

Responsibilities

• Identifies and plans for current and future customer requirements.
• Analyzes complex business and technical problems.
• Designs, develops, tests, and documents complex custom application software or directs these activities when necessary.
• Pro-actively reviews, recommends, and implements data security, integrity, backup, and recovery procedures for entire systems.
• Responds on a 7/24 on-call basis to application and customer problems; ensures that any problem within your ability to correct is addressed in a timely and professional manner.

Requirements

Education/Formal Training

• Required: Bachelor's Degree in Computer Sciences.
• Preferred: Associate's Degree.
• Preferred: Bachelor's Degree in Business Administration/Management or Healthcare.
• Preferred: High School Diploma or Equivalent.

Work Experience

• Required: 3-5 years in computer programming.
• Required: 7-9 years in Information Technology.

Licenses and Certifications

• Required: Prelude Certification – EPIC Systems Corporation.
• Preferred: Epic Dorothy Certification – EPIC Systems Corporation.
• Preferred: Epic Haiku Certification – EPIC Systems Corporation.
• Preferred: HIM Deficiency Tracking – EPIC Systems Corporation.
• Preferred: Epic MyChart Certification – EPIC Systems Corporation.
• Preferred: Referrals and Authorizations Certification – EPIC Systems Corporation.
• Preferred: Epicare Ambulatory Certification – EPIC Systems Corporation.
• Preferred: Patient Access Principal Trainer – EPIC Systems Corporation.
• Preferred: Epic Care Everywhere Certification – EPIC Systems Corporation.
• Preferred: Epic Phoenix Certification – EPIC Systems Corporation.
• Preferred: HIM Hospital Coding – EPIC Systems Corporation.
• Preferred: Epic MyChart Care Companion Certification – EPIC Systems Corporation.
• Preferred: Charge Router – EPIC Systems Corporation.
• Preferred: Epic Dermatology Certification – EPIC Systems Corporation.
• Preferred: Security – EPIC Systems Corporation.
• Preferred: Epic Compass Rose Certification – EPIC Systems Corporation.
• Preferred: Epic Kaleidoscope Certification – EPIC Systems Corporation.
• Preferred: Epic Healthy Planet Certification – EPIC Systems Corporation.
• Preferred: Resolute Hospital Billing – EPIC Systems Corporation.
• Preferred: EPIC Bones Certification – EPIC Systems Corporation.
• Preferred: Identity – EPIC Systems Corporation.
• Preferred: Cadence Certification – EPIC Systems Corporation.
• Preferred: Epic MyChart Bedside Certification – EPIC Systems Corporation.
• Preferred: Grand Central Certification – EPIC Systems Corporation.
• Preferred: Cogito – EPIC Systems Corporation.
• Preferred: Epic Comfort Certification – EPIC Systems Corporation.
• Preferred: HIM Release of Information – EPIC Systems Corporation.
• Preferred: Epic Wound Care Certification – EPIC Systems Corporation.
• Preferred: Epic Welcome – EPIC Systems Corporation.
• Preferred: Real Time Eligibility Certifications – EPIC Systems Corporation.
• Preferred: Clinical Informatics Certification – EPIC Systems Corporation.
• Preferred: Resolute Professional Billing Claims and Electronic Remittance Administration – EPIC Systems Corporation.
• Preferred: Data Courier Mover Badge – EPIC Systems Corporation.

Skills

• Ability to understand technical manuals, software specifications, hardware principles, and systems software operations.
• Ability to relate to other members of the organization.
• Knowledge of two or more applicable microcomputer and/or mainframe computer application development tools.
• Ability to understand complex verbal and written communications and respond verbally or in writing as appropriate.
• Ability to read and understand online help, technical manuals, and other documentation to determine correct action, safety precautions, and other conditions of proper hardware and software operation.
• Demonstrated ability to work independently, lead others, and consistently exercise sound judgment and initiative in a wide range of circumstances.

Supervision Provided

Acts as a resource for junior associates or external consultants, answering questions, researching issues, and resolving problems.

Physical Demands

• Subject to call back at all times.
• Ability to travel to any area of the organization, both local and remote as needed; must provide own transportation.
• Subject to standard office working conditions with intermittent exposure to noisy computer equipment.
• Required to sit for extended periods.
• Ability to interpret equipment status indicators to determine appropriate operating condition.
• Ability to work varying hours due to project needs, system downtime, or user interruptions, or to recover from hardware or software failures.
• Occasionally experiences stressful working conditions due to tight project schedules and hardware or software problems.
• Ability to occasionally lift and/or move equipment up to 25 pounds without assistance; up to 40 pounds with assistance.
• Ability to occasionally crouch, kneel, bend, and/or crawl to access, inspect, connect, position, or perform other operations on equipment.
• Ability to occasionally use small hand tools and manipulate small equipment components such as screws, nuts, or other fastening devices.
• Subject to regular periods of repetitive hand motion in the operation of computer terminals and other equipment.