Systems Analyst III - Identity Services

About the role

The Identity Services team within Information Technology Services (ITS) provides and supports the foundational identity, authentication, authorization, and access management services used across Iowa State University. The team is responsible for managing the technologies and processes that enable secure access to university systems, applications, and data for students, faculty, staff, affiliates, and guests. Identity Services partners closely with campus stakeholders to deliver modern, secure, and scalable identity solutions that support Iowa State University's teaching, research, extension, and administrative missions.

Responsibilities

• Design, implement, and support enterprise identity and access management solutions including Microsoft Entra ID, Active Directory, Azure, Exchange Online, and Google Workspace for Education.
• Lead the integration and support of authentication, authorization, and single sign-on technologies for university applications and services.
• Manage identity lifecycle processes, including provisioning, deprovisioning, access governance, and security controls.
• Develop automation and process improvements using scripting and modern identity technologies.
• Serve as a technical lead on enterprise projects, providing architecture guidance, troubleshooting expertise, and implementation leadership.
• Persistently partner with campus stakeholders, vendors, and IT teams to deliver secure, reliable, and scalable identity services.

Requirements

• Bachelor’s degree and 5 years of related experience.

Qualifications

• IAM (Identity and Access Management) experience (Azure, Entra or similar).
• Enterprise Suite administration experience (Microsoft 365 or Google Workspace for Education).
• Active Directory Server administration experience.
• Scripting and automation experience (PowerShell, Bash).
• Technical project leadership and cross-functional collaboration experience.
• Higher education technology experience.

Skills

• Strong analytical and troubleshooting skills.
• Ability to lead complex technical initiatives.
• Effective collaboration with campus stakeholders, vendors, and technical teams.
• Mentor junior staff.
• Contribute to strategic planning efforts.
• Drive improvements in identity governance, automation, and service reliability.

Benefits

Current initiatives include identity governance, lifecycle automation, cloud identity modernization, access management, and enterprise authentication services.

Pay

Commensurate with qualifications.

Schedule

12 Month Work Period