Systems Analyst II - CRM Administrator
About the role
Transform the future of student recruitment through technology! The Office of Admissions at Iowa State University is seeking a Systems Analyst II – CRM Administrator to lead the administration and optimization of Salesforce Sales Cloud, the university's customer relationship management platform, and Salesforce Marketing Cloud.
Responsibilities
- Develop innovative communication strategies
- Automate business processes
- Create impactful reports and dashboards
- Enhance tools that help prospective students engage with Iowa State from their first interaction through enrollment
- Work collaboratively with Admissions staff and campus partners
- Manage CRM enhancements
- Support system integrations
- Ensure data integrity
- Lead technical projects from planning through implementation
Requirements
High school diploma or equivalent and 3 years of related experience.
Qualifications
- Experience administering Salesforce CRM and digital marketing platform
- Experience working in higher education admissions
- Experience building automated workflows or communication campaigns
- Experience leading system improvements or technology projects
Skills
Technically minded, detail-oriented professional who enjoys solving complex problems, driving continuous improvement, and using technology to create exceptional experiences for future Cyclones.
About the department
The Office of Admissions at Iowa State University is dedicated to supporting prospective and current students through a wide range of services, outreach initiatives, and innovative programs. By joining our team, you will play a key role in shaping the future of the university by fostering an engaging and inclusive admissions process.
Pay
Commensurate with qualifications.
Schedule
12 Month