Systems Analyst I - Plant Floor Systems

About the role

The Systems Analyst (SA) works closely with people internal and external to the organization, applying analysis and design techniques, expert business domain knowledge, and expert knowledge of the systems deployed therein, to solve business problems using information technology solutions. The System Analyst works closely with manufacturing departments and plant floor engineers to deploy and support machine-facing plant floor systems.

Responsibilities

• Detailed level understanding of existing plant floor computer systems and capable of troubleshooting plant floor computer systems problems from a Business Function point of view and a Technical Design point of view.
• Aptitude to quickly understand plant floor computer systems functionality.
• Identify points of failure and have the ability to troubleshoot. Points of failure include Operating System, Computer Hardware, Robots, PLCs, HMIs, Networking Hardware and Communications Configurations, and 3rd Party Software.
• With an understanding of Business function needs, develop or contribute to detailed technical specifications for the modifications/enhancements of existing systems or development of a new system.
• Ability to work with and communicate with a variety of Business people at various levels within the Business, including department engineers, architect teams, database admins, software developers, quality assurance teams, department leadership, and 3rd party vendors.
• Ability to work with third party software vendors and participate in the integration process.

Qualifications

Minimum educational qualifications:

• Preferably an Associate or Bachelor's level degree in Computer Systems Analysis, Computer Science, Computer Information Systems (CIS), Information Technology, Management Information Systems (MIS), Networking, Electrical/Electronics Engineering, or a related STEM field of study.
• Candidates lacking a college degree must have a High School Diploma alongside equivalent relevant experience working in the industry, with certifications.

Minimum work experience:

• At least 3 or more years of related industrial experience.
• Windows 11 and/or Windows LTSC (Long-Term Servicing Channel) experience. Windows 10 experience is a plus.
• Prior experience with points of failure (Operating System, Computer Hardware, Robots, PLCs, HMIs, Networking Hardware and Communications Configurations, 3rd Party Software).
• Basic networking protocols knowledge, along with understanding of networking and server fundamentals.
• Understanding of PLCs and HMIs.
• PC hardware knowledge and troubleshooting experience.
• Proficiency with Microsoft 365, especially PowerPoint and Word.

Skills

• Familiarity with ServiceNow
• Operating System (Linux – 64-bit) and Windows
• Computer Hardware (desktops / mainframes)
• Robots (AGVs)
• Limited project management experience (asset)

Schedule

• This is an onsite job. One remote workday per week may be possible with prior departmental approval.
• Travel requirements: approximately 25%, largely domestic and very rarely international.
• Must have a valid driver’s license and be able to operate a motor vehicle at the proving grounds, if required.

Visa Sponsorship

This position is not eligible for work visa sponsorship.

Pay

• Competitive Base Salary (pay based on variables including geographic location, work experience, etc.)
• Paid Overtime
• Regional Bonus (when applicable)

Benefits

• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)
• Career Growth: